Introducing

The Healthcare
Chatbot Marketplace

Quincy perfects the balance between human and digital to envelop the patient in a high-touch personalized digital experience. Regardless if you are using a chatbot as a digital front door to provide a convenient digital-first experience or pairing it with campaigns for patient or staff outreach, Quincy provides a personalized, concierge experience.

Quincy’s modular capabilities enable your care team to solve a wide variety of clinical and administrative challenges, augmenting manual, repetitive tasks, and reducing staff burnout while improving the patient experience. Explore these common use cases to see how Quincy can bring efficiencies and drive patient loyalty to your organization.

Flexible, Customizable

We needed a flexible communications solution that staff could personalize to meet each physician’s unique, specialized needs. We have 122 providers, and they all work in 122 different ways. With QliqSOFT's web-based platform, we could easily customize our chatbots based on location and without hiring expensive IT resources. Our specialists particularly liked the ability to create highly specific clinical questionnaires.

Jose Rocha
Director, Central Business Office

Explore How Clients are Using Quincy

Filter by Use-Case Type

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Home Health

New Patient Needs to be Seen

This is a chatbot designed for the manager to send when there is a new patient they are trying to fit into a staff’s schedule.

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Home Health

Home Health Satisfaction Survey

This survey is designed to give home health agencies a quick pulse to identify and address issues promptly.

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Home Health

Home Health Pre-Visit Preparation

This chatbot reduces pre-visit phone calls and wasted travel time and encounters by confirming the patient’s address, availability for the appointment, and power of attorney prior to the nurse departure.

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Home Health

Certification Due

This is paired with a campaign to staff to notify them to update required certifications that are about to expire.

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Pharma

Physician Onboarding Hub Services

This chatbot can be automatically triggered to send to the HCP when an order is received with no physician signature

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Home Health

Validate Auto Insurance

This is paired with a campaign to staff to notify them to update their required proof of insurance.

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Admin

QliqSOFT Patient Survey

This survey is for organizations to use their patient email and mobile phone data to gauge patient interest in specific digital services. The organization will use this with a campaign which will also provide feedback on the quality/readiness of their data for proactive patient outreach.

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Population Health

Influenza Vaccine with Self-Scheduler

A reminder communication for the annual flu vaccine. Includes education and the ability for patients to self-schedule their vaccination appointment.

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Surgical

Post-Op: C-Section Education/Initial Monitoring

Engage patients following C-Section delivery. Educate on recovery timeline and expectations. Assess for complications such as incision site issues and postpartum depression.

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Surgical

Post-Op: C-Section Education Monitoring

Engage patients following C-Section delivery. Educate on recovery timeline and expectations. Assess for complications such as incision site issues and postpartum depression.

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Pharma

Patient Onboarding: Hub Services

Invite the patient to participate in a specialty medication onboarding program and capture insurance details

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Pharma

Specialty Pharmacy Refill Reminder

Notify patients when medications are ready for renewal. Verify address and insurance information.

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Medical

Pre-Procedure: Colonoscopy Education

Engage patients who have been recently scheduled for a colonoscopy. Educate on timeline and next steps.

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Medical

Pre Procedure: Colonoscopy 1 Week Prior

Engage patients who have an upcoming colonoscopy. Remind of next steps such as identifying a driver, the low residue diet, and bowel preparation.

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Medical

Pre-Procedure: Colonoscopy Day Before

Engage patients the day before colonoscopy. Remind of prep instructions and final details.

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Medical

Pre-Procedure: Colonoscopy Procedure Day

Engage patients the morning of colonoscopy. Deliver final reminders.

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Population Health

Gaps in Care: Cervical Cancer Screening

Close gaps in care by empowering patients to self-schedule Well Woman visits.

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Admin

Patient Satisfaction Survey

Collect patient satisfaction data without paper or phone calls. View granular analytics on our reporting dashboard.

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Admin

Well Child Reminder with Self Schedule

Engage parents for well child care. Educate on infant development and milestones.

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Admin

Curbside Check-in

Simple check-in process for patients.

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Admin

Pre-Visit: Telehealth Intake

Support telehealth visits by collecting pre-visit information and forms. Test audio/video functionality before telehealth visits.

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Admin

Inclement Weather Reschedule

Quickly reschedule patient visits due to unforeseen office closures.

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Admin

Patient Journey - Self Scheduling

Enable patient self-scheduling with an appointment confirmation, appointment reminder, and automated previsit check-ins.

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Medical

COVID-19 Test Results

Rapidly communicate positive/negative results and follow-up information.

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Medical

Post Discharge: Sepsis (for Caregivers)

Support caregivers who are assisting patients recently discharged with a diagnosis of sepsis. Monitor recovery milestones.

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Surgical

Post-Op: Hip Replacement

Educate patients following recent hip replacement. Provide guidance on recovery milestones.

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Surgical

Pre-Procedure: GU Lithotripsy/Stent

Educate patients prior to their procedures. Provide guidance on pre-procedure milestones.

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Surgical

Pre-Op: Hip Replacement

Engage patients prior to hip replacement. Educate on recovery timeline and expectations.

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Surgical

Post-Op: Gall Bladder

Educate patients following recent surgical procedures. Provide guidance on recovery milestones.

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Medical

Anticoagulation: Warfarin Start

Educate patients who have recently started anticoagulation with warfarin. Review monitoring requirements and precautions.

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Medical

Atrial Fibrillation Management

Gather patient information and escalate to staff when needed.

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Medical

Anticoagulation: Warfarin Monitoring

Educate and engage patients who are taking warfarin for anticoagulation therapy. Remind them about compliance, testing and complications.

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Medical

Hypertension Education

Help patients manage blood pressure using educational videos and articles.

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Home Health

Home Health Patient Intake

Enroll patient in home health or hospice services. Complete forms and obtain consent for treatment.

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Behavioral Health

Anxiety / Depression Monitoring

Engage patients who have been diagnosed with anxiety/depression. Educate on supportive care and potential concerns.

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Surgical

Post-Op: General Follow Up

Support patients after their procedures with care plans and guidance. Gather recovery milestones and escalate to staff when needed.

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Surgical

Post-Procedure: GU Lithotripsy/Stent

Educate patients following recent urologic procedures. Provide guidance on recovery milestones.

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Behavioral Health

Anxiety / Depression Diagnosis

Help patients understand a new diagnosis of anxiety or depression.

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Medical

Pre-Procedure: MRI

Prepare patients for MRI with instructional videos and articles. Collect clinical information before the visit.

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Surgical

Pre-Procedure: Cardiac Cath

Educate patients who are preparing for a cardiac catheterization procedure. Share pre-procedure advice and recommendations.

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Surgical

Post-Op: Total Knee Replacement

Engage patients post-op to ensure alignment on care plan and recovery milestones

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Surgical

Pre-Procedure: Breast Biopsy

Prepare patients for breast biopsy with education on what to expect before, during, and after the procedure.

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Medical

Post-Discharge: Pneumonia

Educate patients following discharge. Review care plan milestones.

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Surgical

Pre-Op: Gall Bladder

Educate patients prior to surgery. Provide guidance on pre-procedure milestones.

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Results within Reach

Work withourteam of experts to modify these chatbots or easily customize your own using our robust suite of self-service tools.

  • Brand as your own
  • App-less and secure
  • Deploy in days, not months or years
Read About Our Customers' Success

Solve Patient and Provider Communication Instantly

Our team of solution experts will address your pain-points first and then provide solutions for a path moving forward.

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