Home Health Patient Engagement Software

Secure Communication & Workflows Built for Home Health Care

Support clinicians, intake teams, physicians, and patients with secure, mobile-first communication, intake automation, and outcome-focused workflows, without adding administrative burden.

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How QliqSOFT Supports
Home Health Teams

Deliver high-quality, outcome-driven care while reducing operational strain with a home health patient engagement software platform designed specifically for home health organizations. QliqSoft helps agencies streamline communication, improve documentation workflows, and reduce avoidable risk across clinicians, intake teams, physicians, and patients.

Key Differentiators for Home Health Agencies

Outcome-Driven Engagement Workflows

The home health patient engagement software supports structured follow-up and between-visit communication that helps reinforce care plans and surface issues earlier. By enabling proactive outreach and timely responses, agencies can support better outcomes under PDGM.

Clinical Efficiency Workflows Built for Mobile Care Teams

The home health platform is designed for clinicians working in the field who need fast, secure communication without relying on constant EMR access. Care teams can collaborate, escalate concerns, and document interactions without adding steps to their day.

Purpose-Built Support for Intake & Non-Clinical Workflows

By supporting intake and non-clinical roles within the same platform, home health organizations gain better visibility, faster referral processing, and improved coordination across teams.

Home Health–Specific Communication

From nurses and therapists to intake staff, administrators, and physicians, the home health patient engagement software enables secure messaging that replaces personal phone use while keeping patient information protected.

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Hospice Use Cases & Workflows

Clinicians coordinating care across locations and schedules
Intake teams managing high referral volume and phone-based prescreening


Patient education needs extending beyond visit window
Manual follow-up and documentation between visits
Staff burnout and personal safety concerns in field-based care delivery

Delayed physician orders and clarifications
Inconsistent communication across disciplines
Increased risk from missed follow-ups and escalations

Hospice Solution Features & Benefits

Secure Team
Messaging

Real-time communication across roles that reduces phone tag between clinicians and intake teams

Patient- and Team-Based Group Chats

Centralized messaging that maintains context across visits and disciplines.

Mobile-First
Access

Communication from anyware that supports clinicians in the field

Secure Family Communication

HIPAA-compliant outreach that improves follow-up and paient engagement

Structured Documentation Inputs

Structured inputs across roles that reduces manual documentation and errors.

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Automated Summaries

Pre-meeting reports that save prep time and improve meeting efficiency.

Patient-Level Tagging

Prioritization that focuses attention on higher-risk cases.

Order Coordination Workflows

Streamlined approvals that reduce delays in physician orders.

Post-Visit
Follow-ups

Structured out reach that reinforces care plans between visits.

Centralized Outreach Visibility

One view of family contact that ensures no family is missed.

Education Content Delivery

Consistent guidance that supports adherence and outcomes.

Engagement Tracking

Activity logging that improves compliance documentation.

Visit
Visibility

Clear coverage awareness that reduces after-hours confusion.

Visit Path
Awareness

Location context that improves coordination across visits.

SOS Safety
Tools

Discreet, emergency alerts that protect staff working alone.

GPS Context
(as applicable)

Location-based awareness that improves response and safety support.

HIPAA-Compliant Architecture

Secure communication that replaces personal texting

Role-Based Access Controls

Permission management that supports volunteers and non-clinical roles.

Secure Mobile Data Handling

Protected PHI that reduces compliance risk.

Centralized Admin Controls

Governance at scale that supports growth and oversight.

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Explore the Full Solution

Get a closer look at the platform supporting communication, safety, coordination, and care delivery.

Built for Home Health Agencies of All Sizes

QliqSOFT is designed to scale with home health organizations as census grows and teams become more complex, supporting both clinical and administrative roles without adding operational friction.

Small

Census: 1-75
Staff Count: ~12-22

  • Fast to deploy with minimal IT overhead
  • Supports mobile cliicians and intake staff
  • Reduces phone reliance early
  • Adds structure without overwhelming teams

Mid-Size

Census: 76-200
Staff Count: ~23-65

  • Standardizes workflows across roles
  • Improves follow-up consistency
  • Reduces admnistrative burden as census grows
  • Supports more users without sacrificing usability

Large

Census: 201-500
Staff Count: ~66-171

  • Scales communication across teams
  • Supports complex coordination
  • Provides stronger governance and visibility
  • Maintains consistency across locations

Enterprise

Census: 500+
Staff Count: 260+

  • Supports high user volumes
  • Custom workflows and messaging
  • Enterprise-grade security
  • Scales without proportional headcount growth
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Measurable Operational Value for Home Health Teams

QliqSOFT reduce manual work, unnecessary coordination, and avoidable escalation, helping home health agencies scale without adding headcount.

Time Saved Across
Clinical & Admin Teams

  • 20–40% reduction in coordination-related phone calls
  • EX: 2–5 hours saved per clinician per week through structured workflows and automated IDG prep
  • Less time spent chasing updates, preparing meetings, and managing follow-ups
IMPACT
More time for patient care,
less administrative burden.

Lower Compliance
& IT Risk

  • Replaces personal texting and shadow IT with secure, role-based communication
  • Simplifies governance as teams scale
IMPACT
Reduced risk without adding operational complexity.

Supporting Census Growth
Without Adding Headcount

  • Workflow automation allows teams to manage more patients with exisiting staff
  • Standardized processes reduce the need for additional coordination roles
IMPACT
Delayed hiring and improved operational leverage as census grows.

Fewer Avoidable Visits
& Readmissions

  • Earlier symptom escalation and clearer family guidance
  • Faster response times between visits
  • Reduced after-hours calls and unecessary trips
IMPACT
Better continuity of care and meaningful cost avoidance.

Bottom Line:

QliqSOFT helps home health teams do more with the staff they already have while improving outcomes, reducing burnout, and protecting margins.

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Frequently Asked Questions (FAQs)

QliqSOFT supports EMR integration via HL7, FHIR, APIs, and webhooks, exchanging both PDF and discrete data uploads. Your organization determines which sources need to exchange data and if that data is inbound, outbound, or two-way.  

Yes. QliqSOFT enables organizations to use one communication platform where everyone can provide quick updates, collect signatures, deliver orders asynchronously, without back-and-forth phone calls. This enables interdisciplinary teams to collaborate regardless if they are in mulitple locations or have different availability.

QliqSOFT reduces avoidable risk across interdisciplinary groups, including volunteers, by providing fast, secure communication that enables teams to collaborate around patients, escalate concerns, and document interventions for the entire team to see.

QliqSOFT can operationalize required hospice bereavement services by automating 13‑month outreach, risk‑based screening, and documentation, while freeing staff to focus on high‑risk families and complex needs. Its tools turn the Conditions of Participation requirements into a structured, trackable digital workflow rather than manual calls and spreadsheets.

QliqSOFT’s implementation for hospice teams is typically a 4‑week, low‑IT, high‑touch rollout that maps to specific hospice workflows (bereavement, CTI, admission, etc.) and then scales from one pilot team to the whole agency. Most work happens in configuration and training rather than custom coding, so teams see value fast without major EMR disruption.

QliqSOFT supports staff safety in the field by combining GPS‑aware visit tracking, discreet distress alerts, caller‑ID masking, and secure texting into one platform, so leaders always know who is where and can respond quickly to safety concerns. These tools are designed for care‑at‑home teams like hospice and home health, where clinicians work alone in patients’ homes.

QliqSOFT's hospice management suite consists of QliqCHAT, which provides secure staff communication and collaboration, on-call scheduling, GPS tracking, and discrete distress signaling for field staff, the Quincy digital communication platform, which provides secure patient and family texting, data capture, e-signatures, conversational chatbots, and automated patient outreach, and robust security, user management, and reporting capabilities.



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