Yes, both intake and non-clinical staff can use the QliqSOFT platform. Here's how:

• Intake staff use QliqSOFT to coordinate with their care team, streamline manual processes when processing new referrals, and communicate digitally with physicians, patients, and families. Staff can also deploy conversational assistants (chatbots) to welcome patients to the organization, capture intake data and e-signatures, schedule the initial appointment, and identify and communicate with a nearby, available field nurse for timely completion of the initial assessment.

• Non-clinical staff often spend the most time with patients, putting them in a strong position to spot early changes in condition and quickly alert the care team. Using QliqSOFT, they securely message clinicians to share concerns in real time, reducing phone tag and preventing missed or delayed communications.

Mobile clinicians can use the QliqCHAT app on an iOS or Android device, regardless if the device is a phone or tablet. Mobile accessibility of the QliqCHAT app allows these users to: 

• Communicate and collaborate with fellow mobile clinicians and office staff in real time about patients, assignments, and emerging needs, all within a single shared, secure communication channel.
• Communicate with patients and families to share visit timing, notify them of unexpected delays, capture data and e-signatures outside the visit, and reinforce clinical instructions.
• Log in so office staff can see a clinician’s location and visit status, securely text with them, and use the same app for discreet distress signaling when needed.

QliqSOFT's home health patient engagement software consists of:

• QliqCHAT, a HIPAA-compliant secure texting app, which provides secure staff communication and collaboration, on-call scheduling, GPS tracking, and discrete distress signaling for field staff
• The Quincy digital communication platform, which provides secure patient and family texting, data capture, e-signatures, conversational chatbots, and automated patient outreach
• Robust security, user management, and reporting capabilities.

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