Customer Success

The success stories below illustrate our enterprise modular platform’s digital agility across all aspects of healthcare. Let us be your technology partner and champion as you implement or accelerate your digital transformation journey.

Workforce Relief

Many organizations strive to do things that get to 99%, but if you get 80% of automation or 80% of patients taking on the self-service themselves, you're essentially allowing your workforce to take care of the complex patient.

Danielle Wilson, M.S.
Assistant Vice President of Digital Transformation

Workforce Relief

Many organizations strive to do things that get to 99%, but if you get 80% of automation or 80% of patients taking on the self-service themselves, you're essentially allowing your workforce to take care of the complex patient.

Danielle Wilson, M.S.
Assistant Vice President of Digital Transformation

Solutions that Scale

Help(ed) healthcare providers manage the influx of patient inquiries more effectively while reducing unnecessary physical interaction between clinical staff and patients.

Boyd Douglas
President & CEO

The Tools We Needed

Most physicians only needed about 5 minutes of training and we were able to see and serve our patients who could not leave home.

Amanda Vandervoort, RN, BBA, CHC
Director of Clinical Information

Frictionless Experience

Patients liked getting the text message. Even though these results were critical to them, they didn’t like being called, particularly the younger patients.

Heather Rambeau
Chief Nursing Officer

Quick and easy to deploy

Offices were setup in minutes and within a week we had 45 providers in 15 different practices successfully seeing patients virtually with little to no issues.

Stephen Smesny
Chief Information Officer

A Perfect Fit

After searching for and assessing various messaging platforms, QliqSOFT was a perfect fit.

Claudius Moore
Chief Information Officer

Intuitive Platform

The platform is intuitive and does not require logins or downloads so it has made my job easier!

Derrick Clement
IT Communications Technician

Agile Approach

A four- to six-week project life cycle is how we think in terms of planning and scaling digital technologies to iterate upon our health system’s virtual health environment.

Tarun Kapoor, M.D., MBA
SVP and Chief Digital Transformation Officer

A Big Win

We deployed QliqSOFT’s Virtual Visits because of the simplicity in their design: Two click launch and no app for patients to install. This allowed us to scale the solution rapidly and has been a big win for continuing our hospice care!

Jim Burrill
VP of Information Technology

Custom Solution, Low-IT Lift

We have 122 providers, and they all work in 122 different ways. With QliqSOFT's web-based platform, we could easily customize our chatbots based on location and without hiring expensive IT resources.

Jose Rocha
Director, Central Business Office

Valuable Tool

We chose QliqSOFT based on ease of use and ease of maintenance. Sharing patient information between doctors and nurses securely and real-time over their cell phones has proven to be a very valuable tool for all.

Bill Bishop
Chief Information Officer

Provider and Patient Friendly

It is provider and patient-friendly. The secure connection allows us to care for our patients via video chat. Our patients can even send us documents with a virtual signature.

Teresa Cisneros
Patient Experience Specialist

Reshaping Healthcare

[QliqSOFT] helped jump-start us into virtual medicine and the modern era.

Colt Hatcher
Director of Rural Health Clinics

Game-Changer

I've ve been impressed with how responsive the QliqSOFT team has been and we continue to find ways to use QliqSOFT in our curbside processes! It’s been a game-changer for us.

Yvonne Powers
Chief Executive Officer

Not a Live Agent?

[Patients] no longer feel rushed and they had no idea that they were conversing with a chatbot versus a live agent.

Jose Rocha
Director, Central Business Office
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Physician Group Practice

First Choice Neurology

Achieved a 24% increase in clinic revenue

Chatbots
Secure Texting
Virtual Visits
Read More
Hospital / Health System

Virtua Health System

32% relative reduction in hospital readmissions

Chatbots
Secure Texting
Virtual Visits
Read More
Hospital / Health System

Coryell Health

Live in 5 days; results within a week

Chatbots
Secure Texting
Read More
Home Health & Hospice

Walla Walla Community Hospice

30% reduction in patient intake time

Chatbots
Secure Texting
Read More
Ancillary Service Provider

Corticare

"As if we hired a full-time resource."

Secure Texting
Read More
Ancillary Service Provider

American Health Associates

Speed submission of field staff requisitions

Secure Texting
Read More
Home Health & Hospice

Five Star Home Health

Reduce delays in completing referrals and providing patient updates

Secure Texting
Read More

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