Reduce Staff Phone Time & Increase Patient Convenience With App-less HIPAA-Secure, Bidirectional Communication

The average healthcare call wait time of 4.4 minutes causes lost business and patient frustration. Most patients don’t answer their phone but they respond to 45% of texts in 90 seconds.

The Quincy platform reduces phone tag and eliminates multiple logins and workflows.

Eliminate Call Delays

Expedite Clinical Coordination

Coordination inside your organization is valuable, but what about partners outside your organization? Simplify communication with external partners, physicians and providers, speeding patient care with HIPAA-secure texting.

One Solution For all Your Internal &
External Communication Needs

Simplify the staff experience by enabling both internal texting and external, app-less communication from the same app.

Make More Time For Patient Care

Capture e-signatures or other data needed prior to a visit. Upload consents, discrete data and images directly into the EMR.

Built for Healthcare.

For over a decade, QliqSOFT has been a trusted partner to more than 1,000 healthcare organizations, delivering secure, HIPAA-compliant messaging solutions that support clinical efficiency and patient safety. Our platform deploys in days—not months—ensuring rapid time to value. Scalable to meet the needs of providers of any size, QliqSOFT is supported by an award-winning customer success team dedicated to seamless adoption and minimal workflow disruption.

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Safeguarding Healthcare Data, Privacy, and Trust

Point-to-point NIST-approved AES 256-bit Encryption Along With SHA256 for All Video & Audio Communication
All Media and Data Streams Along With Signaling Data Are Encrypted by Default
Access to All Public-facing Webpages Is Secured Over TLS (HTTPS), Ensuring Full Encryption of Information
QliqSOFT Never Records Any Video or Audio Calls at Any Time, for Any Reason
SOC 2 Type 1 Certification, Ensuring Top-tier Security, Compliance, and Trust.
Integration With Third-party Platforms Using HL7, FHIR, REST APIs and JSON Data
  • All media and data streams along with signaling data are encrypted by default
  • Access to all public-facing webpages is secured over TLS (HTTPS) ensuring full encryption of information
  • SOC 2 Type 1 Certification, Ensuring Top-tier Security, Compliance, and Trust.
  • Integration with third party platforms using HL7, FHIR, REST APIs and JSON data
  • Real-time, secure HIPAA-compliant healthcare communication platform

Supplement Communication with Automation

Automate workflows with Quincy Virtual Care capabilities to offload routine administrative work from staff

FAQ's

QliqSOFT’s app uses end-to-end encryption, multi-factor authentication, and role-based access controls to protect PHI. It also includes audit trails and message expiration to enhance security and compliance with HIPAA requirements further.

QuincyCHAT secure patient texting does not require an app. It allows patients and other external third parties to receive and respond to secure messages via standard SMS or MMS (with logos) or email with a secure link—no app download required.

Hospitals, Health systems, Physician groups, Ambulatory surgical centers, Home health, Hospice, Home Care, Private Duty, Answering Services, Research organizations, Public Health, long-term care, and Call Centers all use QliqSOFT’s secure staff and/or patient texting solution to streamline internal and external communications.

Yes. QliqSOFT’s platform supports secure file sharing, allowing staff to transmit documents, photos, lab results, and more—all within a compliant, encrypted environment.

Absolutely. The platform is modular and built for healthcare, meaning it integrates easily into your existing systems (like EHRs) and can be tailored to suit your organization’s workflow. The platform also enables workflow automation to reduce staff burden.

Yes. The Quincy Digital Communication platform offers automation tools that can send texts or emails to groups of recipients automatically or on an as-needed basis. This includes tasks such as visit reminders, follow-up, post-discharge check-ins, appointment confirmations, population health outreach, and data capture.

Unlike traditional SMS, which lacks encryption and control, QliqSOFT provides secure, HIPAA-compliant texting with privacy controls, identity verification, and access management, along with message archival – all tailored for clinical use.

You can “request a demo” directly from the webpage. The platform is quickly implemented and scalable to your organization’s size and communication needs.

Secure texting reduces phone tag, eliminates call delays, and streamlines workflows. It enables rapid, efficient communication between care teams and patients, leading to faster response times, improved care coordination, and a better patient experience.

Get The Latest Industry Insights From Our Blog

SMS vs. Secure Texting in Healthcare What's Safer?
Secure Texting
Secure Messaging
HIPAA Compliant Text Messaging
HIPAA Compliant Text Messaging
HIPAA Compliant Text Messaging

SMS vs. Secure Texting in Healthcare What's Safer?

Krishna Kurapati
Krishna Kurapati

Simplify Clinical Collaboration & Patient Communication

The Quincy platform reduces phone tag and eliminates multiple logins and workflows.

Simplify Clinical Collaboration & Patient Communication

The Quincy platform reduces phone tag and eliminates multiple logins and workflows.

Reduce Staff Phone Time & Increase Patient Convenience With App-less HIPAA-Secure, Bidirectional Communication

The average healthcare call wait time of 4.4 minutes causes lost business and patient frustration. Most patients don’t answer their phone but they respond to 45% of texts in 90 seconds.

Eliminate Call Delays

Expedite Clinical Coordination

Coordination inside your organization is valuable, but what about partners outside your organization? Simplify communication with external partners, physicians and providers, speeding patient care with HIPAA-secure texting.

One Solution For all Your Internal & External Communication Needs

Simplify the staff experience by enabling both internal texting and external, app-less communication from the same app.

Make More Time For Patient Care

Capture e-signatures or other data needed prior to a visit. Upload consents, discrete data and images directly into the EMR.

Built for Healthcare.

For over a decade, QliqSOFT has been a trusted partner to more than 1,000 healthcare organizations, delivering secure, HIPAA-compliant messaging solutions that support clinical efficiency and patient safety. Our platform deploys in days—not months—ensuring rapid time to value. Scalable to meet the needs of providers of any size, QliqSOFT is supported by an award-winning customer success team dedicated to seamless adoption and minimal workflow disruption.




Safeguarding Healthcare Data, Privacy, and Trust

Point-to-point NIST-approved AES 256-bit Encryption Along With SHA256 for All Video & Audio Communication
All Media and Data Streams Along With Signaling Data Are Encrypted by Default
Access to All Public-facing Webpages Is Secured Over TLS (HTTPS), Ensuring Full Encryption of Information
QliqSOFT Never Records Any Video or Audio Calls at Any Time, for Any Reason
SOC 2 Type 1 Certification, Ensuring Top-tier Security, Compliance, and Trust.
Integration With Third-party Platforms Using HL7, FHIR, REST APIs and JSON Data
  • All media and data streams along with signaling data are encrypted by default
  • Access to all public-facing webpages is secured over TLS (HTTPS) ensuring full encryption of information
  • SOC 2 Type 1 Certification, Ensuring Top-tier Security, Compliance, and Trust.
  • Integration with third party platforms using HL7, FHIR, REST APIs and JSON data
  • Real-time, secure HIPAA-compliant healthcare communication platform

Extend the Value of QliqCHAT With These Add Ons

Visit Path

Ensure staff safety in the field and quickly adapt to last-minute service needs

  • GPS-enabled tracking
  • Discrete distress signaling
  • Identify remote staff nearest to the patient for unplanned service requests
  • Electronic time-stamped visits
Explore Visit Path

Qliq-Assisted Calling

A Caller ID masking solution to place calls without exposing the care team's direct line or personal phone numbers

  • ID displays as your organization, protecting clinician privacy
  • Callbacks route to your designated phone line
  • Easy 2-step setup done in seconds
  • Keypad dialing support
Explore Qliq-Assisted Calling

Snap & Sign

Care team members can easily create, sign, and share PDFs, right from the QliqCHAT app

  • Sign consents, orders, and documentation
  • Capture intake forms at the bedside
  • Multi-party signature forwarding
Explore Snap & Sign

OnCall Scheduling

Give your care team the agility to view adjust and share on-call schedules

  • Automatic call routing
  • Real-time schedules
  • Instant access to staff
  • Shared calendars
Explore OnCall Scheduling

QliqSTOR

Provide client-side archive to support compliance and auditing needs

  • Lives behind your firewall
  • Archive policy under your control
  • No PHI stored in the cloud
  • Maintain compliance with robust end-user reports
  • QliqSTOR uploads can be sent to your EHR with the click of a button

Supplement Communication with Automation

Automate workflows with Quincy Virtual Care capabilities to offload routine administrative work from staff