Secure Patient Texting

Reduce Staff Phone Time & Increase Patient Convenience

Support interdisciplinary teams, families, and patients with secure, mobile-first communication, bereavement workflows, and staff safety tools, all without adding administrative burden.

Eliminate Call Delays

100% Designed for Healthcare

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Expedite Clinical Coordination

Coordination inside your organization is valuable, but what about partners outside your organization? Simplify communication with external partners, physicians and patients, speeding patient care with HIPAA-secure texting.

Real-Time Text Translation

Engage patients in their preferred language without adding new apps or manual workflows.​Translate secure text conversations in real time.​

Improve Access, Understanding, and Follow-Through

  • Reduce miscommunication that can lead to missed visits, repeat calls, and poor patient experience.​
  • Support limited-English-proficiency patients and families with clear, written instructions they can review and share.
  • Give staff confidence that essential details (visit times, consent, home instructions, etc.) are understood the first time.

Break Language Barriers
in Every Conversation

  • Messages are translated instantly for both Agent Chat and Patient Chat, keeping conversations moving without delays.
  • Each person sees both the original message and the translated version, supporting accuracy, transparency, and trust in care decisions.
  • By default, conversations display in English, but users can easily switch between original and translated views at any time.
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One Solution For all Your Internal & External Communication Needs

Simplify the staff experience by enabling both internal texting and external, app-less communication from the same app.

Make More Time For Patient Care

Capture e-signatures or other data needed prior to a visit. Upload consents, discrete data and images directly into the EMR.

Safeguarding Healthcare Data, Privacy, and Trust

Point-to-point NIST-approved AES 256-bit Encryption Along With SHA256 for All Video & Audio Communication
All Media and Data Streams Along With Signaling Data Are Encrypted by Default
Access to All Public-facing Webpages Is Secured Over TLS (HTTPS), Ensuring Full Encryption of Information
QliqSOFT Never Records Any Video or Audio Calls at Any Time, for Any Reason
SOC 2 Type 1 Certification, Ensuring Top-tier Security, Compliance, and Trust.
Integration With Third-party Platforms Using HL7, FHIR, REST APIs and JSON Data
  • All media and data streams along with signaling data are encrypted by default
  • Access to all public-facing webpages is secured over TLS (HTTPS) ensuring full encryption of information
  • SOC 2 Type 1 Certification, Ensuring Top-tier Security, Compliance, and Trust.
  • Integration with third party platforms using HL7, FHIR, REST APIs and JSON data
  • Real-time, secure HIPAA-compliant healthcare communication platform

Supplement Communication with Automation

Automate workflows with Quincy Virtual Care capabilities to offload routine administrative work from staff

FAQ's

QliqSOFT’s app uses end-to-end encryption, multi-factor authentication, and role-based access controls to protect PHI. It also includes audit trails and message expiration to enhance security and compliance with HIPAA requirements further.

QuincyCHAT secure patient texting does not require an app. It allows patients and other external third parties to receive and respond to secure messages via standard SMS or MMS (with logos) or email with a secure link—no app download required.

Hospitals, Health systems, Physician groups, Ambulatory surgical centers, Home health, Hospice, Home Care, Private Duty, Answering Services, Research organizations, Public Health, long-term care, and Call Centers all use QliqSOFT’s secure staff and/or patient texting solution to streamline internal and external communications.

Yes. QliqSOFT’s platform supports secure file sharing, allowing staff to transmit documents, photos, lab results, and more—all within a compliant, encrypted environment.

Absolutely. The platform is modular and built for healthcare, meaning it integrates easily into your existing systems (like EHRs) and can be tailored to suit your organization’s workflow. The platform also enables workflow automation to reduce staff burden.

Yes. The Quincy Digital Communication platform offers automation tools that can send texts or emails to groups of recipients automatically or on an as-needed basis. This includes tasks such as visit reminders, follow-up, post-discharge check-ins, appointment confirmations, population health outreach, and data capture.

Unlike traditional SMS, which lacks encryption and control, QliqSOFT provides secure, HIPAA-compliant texting with privacy controls, identity verification, and access management, along with message archival – all tailored for clinical use.

You can “request a demo” directly from the webpage. The platform is quickly implemented and scalable to your organization’s size and communication needs.

Secure texting reduces phone tag, eliminates call delays, and streamlines workflows. It enables rapid, efficient communication between care teams and patients, leading to faster response times, improved care coordination, and a better patient experience.