Virtual Visits & Patient Texting

Two-way HIPAA-Compliant Messaging with Patients

Send a text message, initiate a virtual visit, or if bandwidth is a challenge, switch to a phone call – all while maintaining a single integrated view of the patient communication thread, creating a single communication that can be archived in the EHR.

Modular Design

Modular Design

Chatbots

Multilingual Digital Engagement

Quick Forms

Personalized Data & Signature Capture

Care Campaigns

Population-Level Outreach

Secure Texting

Streamline Communication

Virtual Visits

App-less Telehealth

Modular Design

Modular Design

Chatbots

Multilingual Digital Engagement

Quick Forms

Personalized Data & Signature Capture

Care Campaigns

Population-Level Outreach

Secure Texting

Streamline Communication

Virtual Visits

App-less Telehealth

Modular Design

Chatbots - Multilingual Digital Engagement
Chatbots - Multilingual Digital Engagement

Securely Receive and Exchange Documents and Images

Incorporate and sign documents within the secure communication text or video channel.

  • Send results and forms
  • Patients can provide pictures, sign documents and more
  • Upload into your EHR

Securely Receive and Exchange Documents and Images

Incorporate and sign documents within the secure communication text or video channel.

  • Send results and forms
  • Patients can provide pictures, sign documents and more
  • Upload into your EHR

High-Touch Handoffs Made Easy

Provide a seamless experience to the patient by enabling easy handoffs from one care team member to another. Have your office staff perform patient check-in, transfer to a clinician, and then hand off the patient wrap-up with the next steps all in one smooth patient journey.

High-Touch Handoffs Made Easy

Provide a seamless experience to the patient by enabling easy handoffs from one care team member to another. Have your office staff perform patient check-in, transfer to a clinician, and then hand off the patient wrap-up with the next steps all in one smooth patient journey.

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No Apps Needed by Patients or Providers

Reduce barriers to participation. No app download and setup needed to work.

HIPAA Secure Text:

  • Initiate an SMS conversation with one click
  • Personalize your SMS or email invites to maximize trust
  • Save staff time with predefined Quick Messages for common communications.

Virtual Visits:

  • Schedule virtual visits with one click or schedule in advance
  • Virtual waiting room assistant ensures visit quality with device testing prior to the visit
  • Add chatbot automation to enable patients to read and sign consents or answer key questions prior to the visit

Reduce Avoidable ED Visits and Hospitalizations

Help your patients make informed decisions by enabling them to reach out for guidance. Provide an option for the patient to text, scan a QR code or initiate a healthcare chatbot on your website so they can engage you for non-urgent guidance.

Patient-initiated contact:

  • Automatically alerts an individual or team of a patient in the virtual waiting room
  • Emails a notification if on-call staff are off-line
  • Supports the option to automatically communicate hours of operation and response times outside of business hours

Reduce Avoidable ED Visits and Hospitalizations

Help your patients make informed decisions by enabling them to reach out for guidance. Provide an option for the patient to text, scan a QR code or initiate a healthcare chatbot on your website so they can engage you for non-urgent guidance.

Patient-initiated contact:

  • Automatically alerts an individual or team of a patient in the virtual waiting room
  • Emails a notification if on-call staff are off-line
  • Supports the option to automatically communicate hours of operation and response times outside of business hours

Fast Implementation - Immediate Results

Trusted by 1,000+ Customers Using over 2,000 Custom Chatbots

300M+ Secure Messages Sent & 36,000 Virtual Visits per Month

Security You Can Trust

  • All media and data streams along with signaling data are encrypted by default
  • Access to all public-facing webpages is secured over TLS (HTTPS) ensuring full encryption of information
  • Data center is SOC 2 Type 2 certified
  • Integration with third party platforms using HL7, FHIR, REST APIs and JSON data
  • Real-time, secure HIPAA-compliant healthcare communication platform

Security You Can Trust

  • All media and data streams along with signaling data are encrypted by default
  • Access to all public-facing webpages is secured over TLS (HTTPS) ensuring full encryption of information
  • Data center is SOC 2 Type 2 certified
  • Integration with third party platforms using HL7, FHIR, REST APIs and JSON data
  • Real-time, secure HIPAA-compliant healthcare communication platform

Start Redefining Success

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