Send a text message, initiate a virtual visit, or if bandwidth is a challenge, switch to a phone call – all while maintaining a single integrated view of the patient communication thread, creating a single communication that can be archived in the EHR.
Multilingual Digital Engagement
Personalized Data & Signature Capture
Population-Level Outreach
Streamline Communication
App-less Telehealth
Multilingual Digital Engagement
Personalized Data & Signature Capture
Population-Level Outreach
Streamline Communication
App-less Telehealth
Incorporate and sign documents within the secure communication text or video channel.
Incorporate and sign documents within the secure communication text or video channel.
Provide a seamless experience to the patient by enabling easy handoffs from one care team member to another. Have your office staff perform patient check-in, transfer to a clinician, and then hand off the patient wrap-up with the next steps all in one smooth patient journey.
Provide a seamless experience to the patient by enabling easy handoffs from one care team member to another. Have your office staff perform patient check-in, transfer to a clinician, and then hand off the patient wrap-up with the next steps all in one smooth patient journey.
Reduce barriers to participation. No app download and setup needed to work.
Help your patients make informed decisions by enabling them to reach out for guidance. Provide an option for the patient to text, scan a QR code or initiate a healthcare chatbot on your website so they can engage you for non-urgent guidance.
Help your patients make informed decisions by enabling them to reach out for guidance. Provide an option for the patient to text, scan a QR code or initiate a healthcare chatbot on your website so they can engage you for non-urgent guidance.
QliqSOFT’s app uses end-to-end encryption, multi-factor authentication, and role-based access controls to protect PHI. It also includes audit trails and message expiration to enhance security and compliance with HIPAA requirements further.
QuincyCHAT secure patient texting does not require an app. It allows patients and other external third parties to receive and respond to secure messages via standard SMS or MMS (with logos) or email with a secure link—no app download required.
Secure texting reduces phone tag, voicemail delays, and inefficient workflows by enabling real-time communication. This helps staff focus more on patient care and less on administrative bottlenecks.
Hospitals, Health systems, Physician groups, Ambulatory surgical centers, Home health, Hospice, Home Care, Private Duty, Answering Services, Research organizations, Public Health, long-term care, and Call Centers all use QliqSOFT’s secure staff and/or patient texting solution to streamline internal and external communications.
Yes. QliqSOFT’s platform supports secure file sharing, allowing staff to transmit documents, photos, lab results, and more—all within a compliant, encrypted environment.
Absolutely. The platform is modular and built for healthcare, meaning it integrates easily into your existing systems (like EHRs) and can be tailored to suit your organization’s workflow. The platform also enables workflow automation to reduce staff burden.
Yes. The Quincy Digital Communication platform offers automation tools that can send texts or emails to groups of recipients automatically or on an as-needed basis. This includes tasks such as visit reminders, follow-up, post-discharge check-ins, appointment confirmations, population health outreach, and data capture.
Unlike traditional SMS, which lacks encryption and control, QliqSOFT provides secure, HIPAA-compliant texting with privacy controls, identity verification, and access management, along with message archival – all tailored for clinical use.
You can “request a demo” directly from the webpage. The platform is quickly implemented and scalable to your organization’s size and communication needs.
Secure, encrypted messaging for staff and patients
App-less communication for external partners
E-signature and consent capture
PDF creation, signing, and sharing
Delivery of videos and FAQs
On-call schedule management
Caller ID masking for staff privacy
GPS-enabled tracking and discrete distress signalling
Integration with EMR systems
Rapid deployment and award-winning support
Secure texting reduces phone tag, eliminates call delays, and streamlines workflows. It enables rapid, efficient communication between care teams and patients, leading to faster response times, improved care coordination, and a better patient experience.
Virtual visits and patient texting refer to HIPAA-compliant communication tools that allow staff to connect with patients through secure video calls and text messages. This technology supports real-time consultations, digital patient communication, data, and e-signature capture—all within a unified, secure platform.
Yes. Patients can securely receive, review, and sign documents using QliqSOFT’s platform during text or video consultations, both before and after a visit.
Telehealth is typically a billable event between a patient and a physician, PA, or NP. Telehealth is generally limited to medical care, diagnosis, treatment, and monitoring of health conditions.
Virtual care refers to the use of virtual visits (video) or virtual conversations (text) for both clinical and non-clinical purposes. This can encompass digital health platforms, educational resources, administrative support, follow-up check-ins, contact center support, scheduling, patient engagement tools, and telehealth services.
Key benefits include:
Reduced no-shows and ED visits
Increased patient satisfaction and convenience
Enhanced staff efficiency
Secure, real-time communication and follow-ups
Yes. QliqSOFT integrates with major EHR systems via FHIR, HL7, and secure APIs, ensuring continuity and data sharing.
All data is encrypted in transit and at rest, and access is role-based. QliqSOFT adheres to strict security protocols to meet HIPAA standards.
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