Healthcare

Virtual Visits Continue to Grow in Popularity

Ben Henson
March 29, 2021

How to Provide Quality Healthcare Without Masks or Barriers

The COVID-19 pandemic has many more healthcare providers and their patients continuing to embrace telehealth services. This enables the treatment of many more patients while also providing a high-level of patient care that also improves operational efficiencies.

 Virtual Visits allow healthcare providers to achieve many things such as:

  • Reducing staff burn-out
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  • Decreasing call volumes by as much as 80%
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  • Diagnosing and treating more patients safely and where they are
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  • Providing 24/7 access via phone, video, secure text messaging, and email
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  • Reducing costs for both providers and patients
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  • Providing wider access to timely quality healthcare
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  • Improving chronic disease management

With more than 70%* of patients being open to telehealth services and virtual doctor visits, this trend of telehealth and virtual visits utilization is expected to continue to increase and complement traditional necessary in-person patient care. Educating and encouraging patients about telehealth and its benefits will continue to drive both adoption and usage.

Thousands of healthcare providers who have seen success from virtual visits are more than ever scaling up their operations by implementing newer technologies such as conversational secure-chatbots that allow more real-time scheduling, appointment reminders, patient follow-ups and all without face coverings or disease transmission.

Now more than ever, healthcare providers, healthcare plans, and employers continue to embrace telehealth and virtual care and this upward trend is reflected in their bottom-line results.

Recently, Fortune reported, there have been more than 110 million interactions between physicians and patients “done via smartphone, videoconferencing, kiosks, and other technology tools.”

Technology advances in the Healthcare industry is not only improving the healthcare industry, but also advancing quality patient healthcare nationwide, allowing quality healthcare to virtually anyone, wherever they are, safely and securely.

QliqSOFT’s Solution to Telehealth and Quality Virtual Visits

Here at QliqSOFT, we are helping advance the healthcare community, while keeping patients and providers digitally safe. Our virtual visit solution provides face-to-face care to your patients anytime. Our technology allows clinicians to initiate a virtual visit request with a secure SMS text message, engage via video, and acquire electronic patient signatures on post-visit surveys to validate visit occurrence. All with no app to download, trusted security architecture, and real-time engagement.

With simple to use, straightforward interfacing, implementing this technology across patient populations is done with ease. In addition, our healthcare chatbot solution, Quincy, is helping boost patient engagement and satisfaction across the country. Quincy has the ability to integrate with nearly any care setting you deem appropriate and every stage of the patient experience — from finding a doctor all the way to billing.

There is no better time to expand your practice’s healthcare services. Contact us by phone, email or our online form so we can learn how we can help your practice acclimate into a new era of healthcare and share some of our customer success stories and use cases applicable to your healthcare practice and needs.

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The Author
Ben Henson

A lifelong communicator, this Tennessee native got his start in broadcast news before branching out into public media, corporate, communications, digital advertising, and integrated marketing. Prior to joining QliqSOFT as the company's first marketing team member, Ben shared his talents with organizations that include the University of Alabama, iHeartMedia, and The Kroger Company.

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