VIDEO
Getting Started with Qliq Secure Texting Downloading the App Setting your pin Using TouchID of Fingerprint Authentication Overview of the Recents, Contacts, and Media Tabs Creating and Sending Your First Message Finding Contacts and Sending Messages Using the Contacts List Sending Messages to Individuals Sending Messages to Groups Sending Broadcast Messages VIDEO
VIDEO
Creating and Sharing Media Categorization and Organization of Media Files Using the HIPAA Camera Adding Media to Conversations Customize your profile, notifications, and favorites list Edit Your Profile Customize Notification Settings Using Escalated Call Notifications Setting Favorites Using and Customizing Quick Messages VIDEO
VIDEO
Request Acknowledgement, Message Flags, and Recall a Message Requesting Acknowledgement Using Message Flags Recalling a Message Viewing Message Details Creating Personal Groups VIDEO
Agent Training Understanding the basic agent workflow Reviewing assigned conversations Initiating a conversation with a patient Interacting with a patient in real-time Requesting a video chat with a patient Changing conversation status Start a Visit Starting a new visit Adding a new patient Using the video functionality Sharing forms and surveys VIDEO
VIDEO
Patient Access Guide Starting a Visit Filling out Forms and Surveys Initiating a Video Chat