Learning Center

You Have Questions, We Have Answers.

These resources were created to best equip you with all you need to know about how to use each product optimally! Each category below has guides and videos to assist you in general workflows and use. If you are an end user, review the categories/resources below to benefit overall communication and collaboration between clinicians, departments, patients and even care givers. If you are an administrator at your organization, go to “Admins/Build” – it will show you all you need to know about setup and build to maximize what you need. Off you go!

ADMINS

Admins: User Management & Setting up Admins

Admin Dashboard: How to setup/edit users as well as Admins along with associated permissions and settings.

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ADMINS

Admins: Best Practices with Chatbot Build for Patient Engagement

Quincy: How to build chatbots in the design studio to maximize patient engagement

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ADMINS

Admins: QliqCHAT Device Report

Admin Dashboard: Learn how to review users transitioning to the QliqCHAT app from QliqCONNECT, ensuring they're on the latest version.

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ADMINS

Admins: Advanced Form Design & Deployment Overview

Quincy: Learn advanced form features, sub forms, and attributes. Streamline patient data & personalize interactions.

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ADMINS

Admins: Quick Forms Module User Guide

Quincy: Explore advanced customization of electronic forms for in-depth understanding of this component within the QliqSOFT ecosystem.

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ADMINS

Admins: Basic Form Design & Deployment Overview

Quincy: Learn how to set up electronic forms, enabling patients to provide information seamlessly through fields within chatbots.

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NEW QLIQCHAT Desktop & MOBILE

QliqCHAT Apps: Advanced Features and Functionality

Mastering and showcasing features of the QliqCHAT Mobile & Desktop app for seamless Healthcare Communication.

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QLIQCHAT MOBILE App

NEW QliqCHAT Apps
User Guide

This QliqCHAT Mobile Guide dives into all you need to know for the NEW moble app. QliqCHAT is replacing the QliqCONNECT app

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QLIQCHAT MOBILE App

QliqCHAT New User Setup

Watch a video guide designed to assist users in navigating essential features within the QliqCHAT app, ensuring a smooth onboarding experience.

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QLIQCHAT MOBILE App

QliqCHAT Orientation

This webinar demonstrates how this innovative communication platform streamlines interactions in healthcare through secure messaging and efficient collaboration features.

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QLIQCHAT MOBILE App

Snap & Sign Training

Learn how to use QliqCHAT's Snap and Sign feature for creating document signatures, adding dates, and forwarding PDFs in QliqCHAT.

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QLIQCHAT MOBILE App

Visit Path Training

Learn how to use QliqCHAT's Visit Path. Clock in and out, track times, and enhance efficiency for home health care.

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QLIQCHAT MOBILE App

Qliq Assisted Call Training

Learn how to use QliqCHAT's Qliq Assisted Calling. Connect with patients and staff instantly through your QliqCHAT mobile app.

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QLIQCHAT MOBILE App

OnCall Training

Learn how to use OnCall scheduling and routing for better patient care management in your healthcare organization.

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QLIQCHAT MOBILE App

QliqCHAT Mobile
Quick Start Guide

QliqCHAT Mobile: Create conversations, view schedules, call history, and manage contacts and files with ease.

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The QliqCONNECT mobile app is being retired. All customers are encouraged to download the new QliqCHAT app.

QLIQCONNECT MOBILE

QliqCONNECT Mobile
User Guide

QliqCONNECT Mobile: General use and functionality

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QLIQCONNECT MOBILE

QliqCONNECT
Mobile 101

QliqCONNECT Mobile: Overview focused on mobile 101

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QLIQCONNECT MOBILE

QliqCONNECT Mobile Sending Messages and Contacts

QliqCONNECT Mobile: How to message & adding/finding contacts

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QLIQCONNECT MOBILE

QliqCONNECT Mobile Sharing and Receiving Files / Images

QliqCONNECT Mobile: Focused on adding files/media with messaging

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QLIQCONNECT MOBILE

QliqCONNECT Mobile Settings and Quick Messages

QliqCONNECT Mobile: Focused on modifying settings and adding favorites

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QLIQCONNECT MOBILE

QliqCONNECT Mobile Message Prioritization and Adding Group Messaging

QliqCONNECT Mobile: Focused on individual message options and creating message groups

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QUINCY - UPDATED

Quincy: Chatbot Design Studio - Basic Training

Quincy: Explore the new Quincy Design Studio for an upgraded chatbot creation experience in this comprehensive training.

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QUINCY

Quincy: Plus Chat Overview

Quincy: Learn how to start a conversation with a single patient using the Quincy platform.

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QUINCY

Quincy: Branding Guide

Quincy: Learn how to brand your chatbots with logos and colors for a personalized, trustworthy patient experience.

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QUINCY

Quincy: What Each Chime Represents

Virtual Visits: Defining each chime for agents triaging messages and patients in the waiting room

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QUINCY

Quincy: Agent Workflows in Managing Patient Communications

Quincy: Overview of agent communication via Plus Chat, Virtual Visits, and Chatbots being directed back to agents for follow-up.

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QUINCY

Quincy: Chatbot Design Studio - Advanced Training

Quincy: Learn advanced chatbot design: add attributes, validation, and link messages in the Quincy Design Studio.

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Professional Certificate

SEO + Copywriting

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Virtual Visits

Virtual Visits: Virtual Conversations Module User Guide

Virtual Visits: Connect seamlessly with patients via chat, voice, and video.

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Virtual Visits

Virtual Visits: Starting the First Visit

Virtual Visits: Initiating via Plus Chat, waiting room concept, sending forms, etc.

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Virtual Visits

Virtual Visits: Patient Device Troubleshooting

Virtual Visits: How to troubleshoot patient audio/visual components tied to devices

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Virtual Visits

Virtual Visits: A Guide for Patient's Use

Virtual Visits: Guidance for patients on how to access and utilize functionality

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Virtual Visits

Virtual Visits: Staff Device Troubleshooting

Virtual Visits: How to troubleshoot staff audio/visual components tied to devices

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Virtual Visits

Virtual Visits: Adding a
Third Party

Virtual Visits: How to add a third party to a virtual visit

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Virtual Visits

Digital marketing

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