Learning Center

Welcome to QliqSOFT!

Whether you want to communicate with staff members or directly with patients and caregivers, we are here to support your success! As part of the QliqSOFT family, we want to alert you to several resources available to you now.

New to QliqSOFT? Click Here

Are You a New Admin?

Join us every other month for New QliqCHAT Admin Training, where you'll learn the basics of managing your organization's QliqCHAT group and user base.

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ADMINS

Admins: QliqSOFT Status Updates & Notifications

Admin Guides: Stay updated on QliqSOFT issues by bookmarking the status page and subscribing via email or text.

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ADMINS

Admins: Windows Installation Guide

Admin Guides: Install QliqCHAT on Windows using command line or setup wizard; uninstall via command or UI wizard.

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ADMINS

Admins: Automated Campaign Guide

Admin Dashboard: How to create Automated Campaigns for pre-scheduled, multi-patient engagement via various message types.

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ADMINS

Admins: Plus Chat & Virtual Visits

Admin Dashboard: How to set up users and widgets for QliqCHAT and virtual visits in both the mobile and desktop apps.

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ADMINS

Admins: User Management & Setting up Admins

Admin Dashboard: How to setup/edit users as well as Admins along with associated permissions and settings.

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ADMINS

Admins: Best Practices with Chatbot Build for Patient Engagement

Quincy: How to build chatbots in the design studio to maximize patient engagement

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ADMINS

Admins: QliqCHAT Device Report

Admin Dashboard: Learn how to review users transitioning to the QliqCHAT app from QliqCONNECT, ensuring they're on the latest version.

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ADMINS

Admins: Advanced Form Design & Deployment Overview

Quincy: Learn advanced form features, sub forms, and attributes. Streamline patient data & personalize interactions.

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ADMINS

Admins: Quick Forms Module User Guide

Quincy: Explore advanced customization of electronic forms for in-depth understanding of this component within the QliqSOFT ecosystem.

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ADMINS

Admins: Basic Form Design & Deployment Overview

Quincy: Learn how to set up electronic forms, enabling patients to provide information seamlessly through fields within chatbots.

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NEW QLIQCHAT Desktop & MOBILE

Did You Know? Broadcast Messaging

To broadcast messages, set up permissions for users and subgroups, then use the QliqCHAT app to send messages to all or specific groups within your organization.

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QLIQCHAT MOBILE App

NEW QliqCHAT Apps
User Guide

This QliqCHAT Mobile Guide dives into all you need to know for the NEW moble app. QliqCHAT is replacing the QliqCONNECT app

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NEW QLIQCHAT Desktop & MOBILE

QliqCHAT
Quick Start

Explore QliqCHAT highlights: Mobile & desktop apps for easy, efficient patient communication & engagement.

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NEW QLIQCHAT Desktop & MOBILE

QliqCHAT Apps: Advanced Features and Functionality

Mastering and showcasing features of the QliqCHAT Mobile & Desktop app for seamless Healthcare Communication.

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QLIQCHAT MOBILE App

QliqCHAT New User Setup

Watch a video guide designed to assist users in navigating essential features within the QliqCHAT app, ensuring a smooth onboarding experience.

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QLIQCHAT MOBILE App

QliqCHAT Orientation

This webinar demonstrates how this innovative communication platform streamlines interactions in healthcare through secure messaging and efficient collaboration features.

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QLIQCHAT MOBILE App

Snap & Sign Training

Learn how to use QliqCHAT's Snap and Sign feature for creating document signatures, adding dates, and forwarding PDFs in QliqCHAT.

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QLIQCHAT MOBILE App

Visit Path Training

Learn how to use QliqCHAT's Visit Path. Clock in and out, track times, and enhance efficiency for home health care.

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QLIQCHAT MOBILE App

Qliq Assisted Call Training

Learn how to use QliqCHAT's Qliq Assisted Calling. Connect with patients and staff instantly through your QliqCHAT mobile app.

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QLIQCHAT MOBILE App

OnCall Training

Learn how to use OnCall scheduling and routing for better patient care management in your healthcare organization.

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QLIQCHAT MOBILE App

QliqCHAT Mobile
Quick Start Guide

QliqCHAT Mobile: Create conversations, view schedules, call history, and manage contacts and files with ease.

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QUINCY

Quincy: Capturing SDoH Data with Digital Tools

Quincy: Leverage digital tools to address patient needs, capture SDoH data, and improve healthcare access.

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QUINCY - UPDATED

Quincy: Chatbot Design Studio - Basic Training

Quincy: Explore the new Quincy Design Studio for an upgraded chatbot creation experience in this comprehensive training.

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QUINCY

Quincy: Plus Chat Overview

Quincy: Learn how to start a conversation with a single patient using the Quincy platform.

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QUINCY

Quincy: Branding Guide

Quincy: Learn how to brand your chatbots with logos and colors for a personalized, trustworthy patient experience.

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QUINCY

Quincy: What Each Chime Represents

Virtual Visits: Defining each chime for agents triaging messages and patients in the waiting room

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QUINCY

Quincy: Agent Workflows in Managing Patient Communications

Quincy: Overview of agent communication via Plus Chat, Virtual Visits, and Chatbots being directed back to agents for follow-up.

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QUINCY

Quincy: Chatbot Design Studio - Advanced Training

Quincy: Learn advanced chatbot design: add attributes, validation, and link messages in the Quincy Design Studio.

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Professional Certificate

SEO + Copywriting

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Virtual Visits

Virtual Visits: Virtual Conversations Module User Guide

Virtual Visits: Connect seamlessly with patients via chat, voice, and video.

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Virtual Visits

Virtual Visits: Starting the First Visit

Virtual Visits: Initiating via Plus Chat, waiting room concept, sending forms, etc.

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Virtual Visits

Virtual Visits: Patient Device Troubleshooting

Virtual Visits: How to troubleshoot patient audio/visual components tied to devices

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Virtual Visits

Virtual Visits: A Guide for Patient's Use

Virtual Visits: Guidance for patients on how to access and utilize functionality

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Virtual Visits

Virtual Visits: Staff Device Troubleshooting

Virtual Visits: How to troubleshoot staff audio/visual components tied to devices

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Virtual Visits

Virtual Visits: Adding a
Third Party

Virtual Visits: How to add a third party to a virtual visit

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Virtual Visits

Digital marketing

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Trusted by over 10.000 students