HOME HEALTH & HOSPICE SOLUTION

Overcome Staffing Challenges

Support your growth needs by streamlining operations, and reducing operating costs while improving Home Health Value-Based Purchasing (HHVBP) Performance.

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HOME HEALTH AND HOSPICE SOFTWARE

Enhance Patient Experience & Satisfaction While Reducing Staff Workload

Provide relief to your team using healthcare Robotic Process Automation (RPA) and enable convenient care team collaboration.

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30% Reduction in Patient Intake Time

We knew that we were going to have to take some major leaps forward to augment our medical staff and leverage more contactless technology to improve operational efficiency
Executive Director
Topher McClellan
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MAXIMIZE PATIENT CAPACITY

Manage More Patients Without
Hiring Additional Staff

Send appointment reminders to ensure the decision-makers are in the home when you arrive. Adopt digital onboarding to capture signatures and speed referrals by automatically uploading them to the office for processing. Incorporate remote patient monitoring with in-person visits into staffing approaches.
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HIGHER STAFF RETENTION

Improve the Employee-Provider Experience

Streamline staff onboarding to quickly deploy them in the field, save avoidable trips to the office, and incorporate remote patient monitoring with in-person visits to optimize travel time, while enabling convenient care team collaboration.
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REDUCE MANAGER AND STAFF WORKLOAD

To grow your business, your managers and staff need to do more with less. Our digital communication platform:

  • Accelerates communication & collaboration
  • Reduces phone calls
  • Automates administrative tasks
  • Reduces no-shows
Quickly fill open shifts and add new patients to staff schedules
Automate staff communication to update credentials, onboarding, and more
Avoid repeat trips and calls to the office by communicating upcoming visits to the patient

FLEXIBLE TOOLS PROVIDE A PERSONALIZED, APP-LESS USER EXPERIENCE

Between the continued shift to lower reimbursing government payers and increasing staff costs, organizations need to embrace technology to enable them to do more with less.

Automated Chat Interactions
2-Way Secure Chat
Secure Phone or Video Call
Communication Campaigns
Custom Digital Forms
No-Code Visual Design Studio

MEET HOME HEALTH VALUE-BASED PURCHASING REQUIREMENTS

Starting with data captured in 2024 agencies can earn incentive payments of up to 5% or pay penalties of up to 5% based on their performance. Capture that additional revenue using Patient Engagement Software.

  • Prevent hospital readmissions and ED visits
  • Supplement care coordination efforts with proactive patient engagement and education
  • Enable patients to reach out to the agency to schedule a  virtual visit to get guidance
  • Deliver high patient satisfaction
  • Offer short post-visit patient satisfaction surveys to  assess the patient experience
  • Enable patients to easily rate their satisfaction online
  • Onboard referred patients faster
  • Staff spend 30% of their day playing phone tag trying to  schedule a new patient assessment 
  • Use chatbots to speed home health patient onboarding

Realize the Benefits of Scale and Personalization

The Quincy patient engagement software enables mass communication to all your patients or to a specific cohort extending your branding to enable easy screening of the population with the ability to escalate to a human as dictated by you. In this example, newly referred patients are being welcomed to the agency, and one reports an issue that indicates a possible readmission risk; had it not been identified and addressed early.

Notify Patient With
Branded Message
Secure Chatbot
Follows Up
Patient Escalated to Live CHAT or a Video Call

ENHANCE THE PATIENT’S EXPERIENCE

Improve CAHPS Scores

Enable HIPAA-secure communication between patients, caregivers, and staff to reduce phone tag and improve collaboration and communication. Reinforce patient instructions with online education materials.
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HEALTHCARE UTILIZATION MANAGEMENT

Reduce Avoidable Emergency
Visits & Hospitalizations

Enable patients and caregivers to digitally communicate when they need support. Launch a virtual visit to quickly assess the situation and determine the appropriate next steps.
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Home Health & Hospice Lifecycle

Why QliqSOFT?

  • Self-service tools eliminate your dependence on IT and improve health care systems
  • Integrated, modular solution that grows with you as your needs change
  • Self-serve tools put you in charge
  • App-less, no passwords required, and secure
  • Supplement and integrate with your EMR for a competitive advantage
  • Brand as your own
  • Only one point of entry. No need to download another app
Trusted by 1,000+ Customers Using over 2,000 Custom Chatbots

300M+ Secure Messages Sent & 36,000 Virtual Visits per Month

Start Redefining Success

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