Patient Engagement Software for Home-Based Care
Home-based care engagement fails at the download. Quincy runs the whole loop, reminders, intake, assessments, virtual visits, education, reviews, bereavement, over text and browser. No app, no portal, no password, powered by AI, wired to your EMR.
Methodology and citations: Data & Sources.
The patient signs. The daughter does the work. The program lasts 13 months.
Patients
Reminders, check-ins, scored assessments, virtual visits, and education, delivered in the thread they already read, in the language they speak.
Families & caregivers
Patient-centered chats include the household. Tasks, signatures, and answers go to the person actually providing the care.
The year after
For hospice, engagement outlives the census: 13 months of bereavement presence for every family, automated, measured, and visible to surveyors.
One engagement engine. Ten ways it reaches people.
Patient-Centered Chats
Conversations that include the family
Explore →Digital Forms & E-Signatures
Intake done before admission
Explore →Scored Assessments
PHQ-9, GAD-7, falls risk, by text
Explore →Virtual Visits
Video from a link, no download
Explore →Real-Time Translation
Every message, in their language
Explore →Patient Reviews
Every family invited, never gated
Explore →Tasks & Education
Care plans the household can follow
Explore →Bereavement Engagement
13 months after the census stops counting
Explore →Opt-In Plus & Deliverability
Messages that arrive as a known sender
Explore →AI Voice Agents
The phone answers itself, day and night
Explore →Frequently asked questions
What is patient engagement software for home-based care?
Patient engagement software connects a home-based care organization with its patients and their families between visits: appointment reminders, digital intake forms, scored assessments, virtual visits, education, and two-way texting. In home-based care the bar is higher because the patient is older, the caregiver does half the work, and nobody installs apps. QliqSOFT's Quincy runs the entire engagement loop over text and browser, with no app, portal, or password.
Why does no-app engagement outperform portals and apps?
Every download, account, and password is a step where engagement dies, and home-based care populations abandon those steps at the highest rates in healthcare. Quincy meets patients in the text thread they already use: forms, signatures, assessments, and video visits all open in the browser from a link. Adoption becomes a non-event, which is why organizations see intake completed before admission and reminder programs that cut no-shows by roughly 38%.
Does it engage family caregivers, not just patients?
Yes, and in home-based care that distinction is the whole game. Quincy runs patient-centered conversations that include family caregivers, sends tasks and education to the person actually providing care, collects e-signatures from legal representatives, and continues bereavement support with survivors for 13 months after a hospice patient dies. Engagement that stops at the patient misses most of the household doing the work.
How does it connect to our EMR?
Through whichever lane your EMR supports: HL7 and FHIR standards-based integration, RPAplus agentic integration for closed-API systems like Homecare Homebase, or scheduled batch and change-log feeds processed into a shadow database, with no load on the EMR. Engagement triggers fire from real clinical events: referrals, admissions, visits, discharges.
How is patient engagement priced?
Per active patient per month, so the meter matches the care you deliver: patients leave the meter when engagement ends, at discharge for most workflows, or when the post-discharge follow-up window closes under value-based contracts. Staff-side pricing is per seat (QliqCHAT and the agents who work in Quincy), and bereavement engagement is per survivor. Implementation is a one-time engagement sized to your organization. You leave the first demo with your numbers.
See the loop run on your workflows.
Thirty minutes, your service line, your referral-to-bereavement arc, live in the product.