Real-Time Translation for Patient Messaging
Real-time, bi-directional translation on every patient and family message, your staff write and read in English; patients and caregivers write and read in their own language. Nothing lost, nobody left out.
Invisible until you need it. Then indispensable.
Set the preference
Each patient and caregiver's language is captured once, then every message honors it automatically.
Both sides, native
Outbound messages translate on send; inbound replies translate on arrival. Neither side sees friction.
Care in full
Education, check-ins, forms, and escalations all flow translated, comprehension where it matters most.
Language access is a quality measure now.
The revised CAHPS surveys ask about cultural and language needs, and comprehension drives everything from adherence to satisfaction scores. Families rate the care they could understand.
- ✓Bi-directional, families can initiate, not just receive
- ✓Forms and assessments too, Quincy’s digital forms render every question in the patient’s or caregiver’s native language, with answers returned in yours
- ✓Powers CAHPS-relevant experiences: informed, heard, respected, in their language
- ✓Serves your workforce too, office-to-caregiver translation for multilingual field teams
- ✓Both language versions preserved in the documented thread
One capability of a connected system.
Thirty minutes, real-time translation, live in the product.
Real-Time Translation, answered.
Which languages are supported?
Translation covers the languages your patient population actually speaks, ask us about your specific mix during the demo.
Does staff need to do anything?
No, set the preference once; translation happens automatically both directions on every message.
Is the original text preserved?
Yes, both versions live in the documented thread for clinical and compliance review.
Speak every family's language.
See bi-directional translation across check-ins, education, and escalations, live.