Learning Center

Whether you want to communicate with staff members or directly with patients and caregivers, we are here to support your success! As part of the QliqSOFT family, we want to alert you to several resources available to you now.

New to QliqSOFT? Click Here

Are You a New Admin?

Join us every other month for New QliqCHAT Admin Training, where you'll learn the basics of managing your organization's QliqCHAT group and user base.

ADMINS

Admins: Automated Campaign Guide

Admin Dashboard: How to create Automated Campaigns for pre-scheduled, multi-patient engagement via various message types.

ADMINS

Admins: QliqSOFT Status Updates & Notifications

Admin Guides: Stay updated on QliqSOFT issues by bookmarking the status page and subscribing via email or text.

ADMINS

Admins: Windows Installation Guide

Admin Guides: Install QliqCHAT on Windows using command line or setup wizard; uninstall via command or UI wizard.

ADMINS

Admins: Plus Chat & Virtual Visits

Admin Dashboard: How to set up users and widgets for QliqCHAT and virtual visits in both the mobile and desktop apps.

ADMINS

Admins: User Management & Setting up Admins

Admin Dashboard: How to setup/edit users as well as Admins along with associated permissions and settings.

ADMINS

Admins: Best Practices with Chatbot Build for Patient Engagement

Quincy: How to build chatbots in the design studio to maximize patient engagement

ADMINS

Admins: QliqCHAT Device Report

Admin Dashboard: Learn how to review users transitioning to the QliqCHAT app from QliqCONNECT, ensuring they're on the latest version.

ADMINS

Admins: Advanced Form Design & Deployment Overview

Quincy: Learn advanced form features, sub forms, and attributes. Streamline patient data & personalize interactions.

ADMINS

Admins: Quick Forms Module User Guide

Quincy: Explore advanced customization of electronic forms for in-depth understanding of this component within the QliqSOFT ecosystem.

ADMINS

Admins: Basic Form Design & Deployment Overview

Quincy: Learn how to set up electronic forms, enabling patients to provide information seamlessly through fields within chatbots.

QUINCY

Quincy: Capturing SDoH Data with Digital Tools

Quincy: Leverage digital tools to address patient needs, capture SDoH data, and improve healthcare access.

QUINCY - UPDATED

Quincy: Chatbot Design Studio - Basic Training

Quincy: Explore the new Quincy Design Studio for an upgraded chatbot creation experience in this comprehensive training.

QUINCY

Quincy: Plus Chat Overview

Quincy: Learn how to start a conversation with a single patient using the Quincy platform.

QUINCY

Quincy: Branding Guide

Quincy: Learn how to brand your chatbots with logos and colors for a personalized, trustworthy patient experience.

QUINCY

Quincy: What Each Chime Represents

Virtual Visits: Defining each chime for agents triaging messages and patients in the waiting room

QUINCY

Quincy: Agent Workflows in Managing Patient Communications

Quincy: Overview of agent communication via Plus Chat, Virtual Visits, and Chatbots being directed back to agents for follow-up.

QUINCY

Quincy: Chatbot Design Studio - Advanced Training

Quincy: Learn advanced chatbot design: add attributes, validation, and link messages in the Quincy Design Studio.

Professional Certificate

SEO + Copywriting

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Virtual Visits & Quincychat

Virtual Visits & QuincyCHAT: Setting A Welcome Message

Bridge patient wait times with customizable SMS welcome messages. Set these up in your widget settings for seamless secure chats.

Virtual Visits

Virtual Visits: Virtual Conversations Module User Guide

Virtual Visits: Connect seamlessly with patients via chat, voice, and video.

Virtual Visits

Virtual Visits: Starting the First Visit

Virtual Visits: Initiating via Plus Chat, waiting room concept, sending forms, etc.

Virtual Visits

Virtual Visits: Patient Device Troubleshooting

Virtual Visits: How to troubleshoot patient audio/visual components tied to devices

Virtual Visits

Virtual Visits: A Guide for Patient's Use

Virtual Visits: Guidance for patients on how to access and utilize functionality

Virtual Visits

Virtual Visits: Staff Device Troubleshooting

Virtual Visits: How to troubleshoot staff audio/visual components tied to devices

Virtual Visits

Virtual Visits: Adding a
Third Party

Virtual Visits: How to add a third party to a virtual visit

Virtual Visits

Digital marketing

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Trusted by over 10.000 students