Simplify and Grow Patient Engagement Through Automation
No Apps to Download (for You or Patients)
Same Day Implementation Capable
100% Customizable with No Coding Experience Required
QliqSOFT’s Quincy Healthcare Chatbot platform is integrated with Isabel’s industry-leading Symptom Checker to enrich patient’s access to care, perform live triage, and conduct visit qualification through its secure, web-based, conversational AI interface.
Triage Functionality
Provides a reliable and trusted diagnostic tool to help patients find better care - the one doctors use.
Patient Self-Diagnosis
Serve patients a trusted and reliable resource while staying connected to your providers.
Deep Learning-Based Systems
Isabel uses a database that has been trained on over 6,000 diseases and has learned typical and atypical presentations for each disease.
QliqSOFT’s Quincy the Healthcare Chatbot provides a comprehensive yet lightweight chatbot framework that delivers easy-to-manage solutions for healthcare settings of all sizes. Take patient engagement to the next level by automating everyday conversational experiences, such as curbside check-in, paperless intake, managed recovery, and medication adherence. Best of all, Quincy engages patients to proactively share and capture care-related information, freeing up staff to focus on care.
of patient readmissions could have been prevented with better care coordination
Patients are
more likely to engage with a chatbot than a live person
Our turn-key solution can have your organization deployed and running chatbot campaigns today. Start with a blank canvas or use our curated chatbot marketplace as a starting point, changing the fine details you need to maximize the impact for your organization.
Quincy chatbots are easy to build and even easier to use, providing a meaningful experience for patients and peers.
of chat interactions deliver patient engagement and answers within the first 2 minutes.
Quincy streamlines your patient engagement into a single, flexible solution that makes a true impact on patient care.
By using chatbots, companies can save
customer service hours
Our best and most popular chatbots have been curated and made available on our new Chatbot Marketplace.
Patients who are not engaged in their healthcare are three times as likely to have unmet medical needs and twice as likely to delay medical care than more motivated patients. With Quincy, the Healthcare Chatbot, capturing patient-provided data and sharing care information is automated and secure. From hospitals and home health providers to pharma and life science companies, Quincy can drive the patient engagement needed to achieve your goals.
Request a DemoQuincy is just one part of QliqSOFT’s virtual care and patient engagement platform. Use it alone or alongside other clinical automation tools to help you increase accuracy, streamline operations, reduce wait times and improve patient outcomes.
Intervene more quickly and capture critical data for improved patient outcomes using live agent escalation. By integrating Quincy with QliqSOFT Virtual Visits, chat workflows can push users to a live agent based on your criteria. With immediate intervention, many issues can be resolved immediately, reducing costly ER visits and improving patient satisfaction and care.
Explore Virtual Visit
Healthcare chatbots can engage patients and help fill critical communication gaps. Enhance that collaboration with QliqSOFT Secure Texting, which leverages the real-time power of HIPAA-compliant messaging including chatbot notifications.
Explore Secure Texting
With automation you optimize resource utilization and maximize your opportunity to scale your outreach. How many hours do you spend now in redundant processes? What if you could eliminate those inefficiencies and bottlenecks? That is the power of automation.
With QliqSOFT solutions, you don’t need to be an automation expert to have this level of impact. Our pre-built workflows allow you to customize and launch quickly. Where we don’t have a template, we’ll help you build your solution. Our goal is simple, to make automation easy for you, your staff, and your patients.
Wherever patients are in their care journey, Healthcare Chatbots give you the power to engage them directly on their mobile devices. With the preference for phone calls declining by more than 80%, chatbots allow you to respect communication preferences in a familiar, conversational mode. These are just a few of the ways Quincy is being used to improve patient outcomes and experiences.
Automate routine interactions without losing the personal touch—our chatbot design studio allows you to tailor your chatbot flow and branding so that patients feel connected and engaged. With more than 1,500 deployments in 2020 alone, healthcare providers trust QliqSOFT’s Quincy to deliver exceptional conversational experiences.
Request a DemoLearn about QliqSOFT from the people using it to create solutions for patients and providers.
See All Case Studies
Walla Walla Community Hospice Optimized Resources In The Wake of COVID-19 By Deploying AI and Other Digital Solutions
Walla Walla Community Hospice Optimized Resources In The Wake of COVID-19 By Deploying AI and Other Digital Solutions
$60-75k annual savings
Strongly Recommended
During these very trying times, Hospice of CNY & of the Finger Lakes is still out serving the most vulnerable patients in Upstate New York. We needed a way to protect patients and staff while providing this care so we reached out to our secure communication vendor QliqSOFT. After an immediate reply, we were set up with a free trial and training. I would strongly recommend this virtual visit to other companies.
Marie Popps
Director of IT, Hospice of CNY & Finger Lakes
Solutions that Scale
We are pleased to offer this solution to help healthcare providers manage the influx of patient inquiries more effectively while reducing unnecessary physical interaction between clinical staff and patients.
Boyd Douglas
President & CEO, CPSI
A Product That Works
We found QliqSOFT's Virtual Visits to be extremely simple for both patients and providers. Offices were setup in minutes and within a week we had 45 providers in 15 different practices successfully seeing patients virtually with little to no issues. Even providers with little love for technology are adopting it quickly. Thank you QliqSOFT for the support and for a product that works!
Stephen Smesny
CIO of Meadows Regional Medical Center
Quick Deployment
When we needed to urgently deploy a telehealth solution for our care providers, QliqSOFT was able to get it done quickly and without consuming our internal resources. This is helping SGMC to provide the quality care that people have come to expect.
Bob Foster
SVP and CIO/HIPAA Security Officer, SGMC
Reshaping Healthcare
We need to be able to take care of patients' needs and adhere to all appropriate infection control practices, which at this time means limiting physical interaction. With QliqSOFT, this was extremely easy, if you can take a picture on a device and have an internet connection, you can be seen by one of our providers. There is no telling how this software will reshape our clinical practices moving forward, it helped jump-start us into virtual medicine and the modern era.
Colt Hatcher
Director of Rural Health Clinics, GW Healthcare
No App, No Barrier
This has really helped us during COVID-19 and is user-friendly for my geriatric patients. I would highly recommend the platform for anyone looking for a HIPAA-compliant telemedicine video conferencing tool.
Aruna Koney, MD
Internal Medicine, Dallas, TX
Intuitive Platform
Rolling out virtual visits at SGMC was not an IT-heavy project, the platform is intuitive and does not require logins or downloads so it has made my job easier!
Derrick Clement
IT Communications Technician, SGMC
An Instant Hit
Video Visits through other solutions are complicated, patients need to login to the portal and download the app. QliqSOFT made it simple. I just need to send a text and the patient joins the video visit securely - no login, no app.
Anna Zouhary, MD
Internal Medicine Associates, P.C.
Achieving your patient engagement goals has never been easier. Let our team of solution experts show you the way.
