Mobile devices are an integral part of today’s business world. From daily workflows to standard communication, integration of modern technology is key to growth and success. However, the use of standard SMS as a communication tool can open your business up to major security risks. For instance, they lack the ability for recalling text messages without special apps.
Secure Texting apps, and more specifically, the feature of recalling text messages can lower your organizations risk from mistakes, both minor and life-threatening. Now your users can easily, and safely recall messages after sending them. We have all been there; that heart-stopping moment of when you sent very sensitive information to the wrong person. Standard SMS does not allow for this peace of mind. That’s where recalling text messages can come in handy.
We’re all busy. If you’re pulled in a million different directions, it is perfectly normal to accidentally send a text message to the occasional wrong recipient or with an error in it. If you have a secure texting app, there’s no need to worry. Simply recall the message from your phone or PC and that erroneously sent message will be marked as “recalled” on the recipient’s end. The recall feature will ensure that the right person receives the right message, even after it’s been sent.
Those of you prone to typos can benefit from recalling text messages, especially when it comes to important pieces of information such as medical orders or account numbers. This allows you to avoid complicated mistakes. Even if you catch your typo after you hit send, you can easily recall and retype with a few taps of your fingers.
Text Message Recall is just one more added layer of security that allows you to separate your professional and personal life, by allowing you to remove such sensitive information from your app’s conversation history.
Even though security features on mobile devices and apps are better than ever before, always know what options you have in place in order to guarantee the security of sensitive data. Recalling text messages is just one of many features you should be looking for when exploring secure texting apps for your organization. This adds peace of mind for you, your team members, and even your patients.
Learn more our about HIPAA compliant text messaging solutions and patient communication platform.