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These resources were created to best equip you with all you need to know about how to use each product optimally! Each category below has guides and videos to assist you in general workflows and use. If you are an end user, review the categories/resources below to benefit overall communication and collaboration between clinicians, departments, patients and even care givers. If you are an administrator at your organization, go to “Admins/Build” – it will show you all you need to know about setup and build to maximize what you need. Off you go!
ADMINS
Admin Dashboard: How to setup/edit users as well as Admins along with associated permissions and settings.
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Quincy: How to build chatbots in the design studio to maximize patient engagement
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Admin Dashboard: Learn how to review users transitioning to the QliqCHAT app from QliqCONNECT, ensuring they're on the latest version.
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Quincy: Learn advanced form features, sub forms, and attributes. Streamline patient data & personalize interactions.
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Quincy: Explore advanced customization of electronic forms for in-depth understanding of this component within the QliqSOFT ecosystem.
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Quincy: Learn how to set up electronic forms, enabling patients to provide information seamlessly through fields within chatbots.
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QLIQCONNECT MOBILE
QliqCONNECT Mobile: General use and functionality
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QliqCONNECT Mobile: How to message & adding/finding contacts
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QliqCONNECT Mobile: Focused on adding files/media with messaging
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QliqCONNECT Mobile: Focused on modifying settings and adding favorites
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QliqCONNECT Mobile: Focused on individual message options and creating message groups
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QUINCY
Quincy: Learn how to start a conversation with a single patient using the Quincy platform.
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Quincy: Learn how to brand your chatbots with logos and colors for a personalized, trustworthy patient experience.
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Virtual Visits: Defining each chime for agents triaging messages and patients in the waiting room
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Quincy: Overview of agent communication via Plus Chat, Virtual Visits, and Chatbots being directed back to agents for follow-up.
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Quincy: Explore the new Quincy Design Studio for an upgraded chatbot creation experience in this comprehensive training.
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Quincy: Learn advanced chatbot design: add attributes, validation, and link messages in the Quincy Design Studio.
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Professional Certificate
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Trusted by over 10.000 students
Virtual Visits
Virtual Visits: Connect seamlessly with patients via chat, voice, and video.
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Virtual Visits: Initiating via Plus Chat, waiting room concept, sending forms, etc.
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Virtual Visits: How to troubleshoot patient audio/visual components tied to devices
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Virtual Visits: Guidance for patients on how to access and utilize functionality
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Virtual Visits: How to troubleshoot staff audio/visual components tied to devices
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Virtual Visits: How to add a third party to a virtual visit
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Virtual Visits
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Trusted by over 10.000 students
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