HIPAA-Compliant Texting for Care Teams
Replace risky SMS and consumer chat apps with secure texting your whole care operation can run on, with priority flags, requested acknowledgments, image annotation, and every message archived under your control. Because in healthcare, "sent" isn't good enough.
"Sent" isn't good enough. Close the loop.
Consumer apps tell you a message was delivered. Clinical communication demands more: the recipient needs to know how urgent it is, and the sender needs to know it was received, read, and acted on. QliqCHAT pairs priority flags with requested acknowledgments, so every critical message carries its urgency on its face and reports its own completion.
- ✓Priority flags, Urgent, ASAP, and FYI, tell recipients at a glance what needs them now and what can wait
- ✓Request Acknowledgment confirms the full chain: delivered, read, and explicitly acknowledged by the recipient
- ✓Unacknowledged urgent messages stay visible, nothing critical slips down a scroll
- ✓Every state change is time-stamped in the record, who knew what, when, provable
Off the personal apps in a day. Not a quarter.
Single sign-on via SAML (browser) and OIDC (apps) with SCIM v2 user provisioning from Okta or Microsoft Entra ID, bulk import available, and an intuitive workflow with an embedded user guide.
Invite your team
Provision users automatically via SCIM v2, or bulk-import, with roles and permissions controlling exactly who can message whom, including augmented and agency staff.
Text like they already do
One-to-one, unlimited groups, broadcasts, photos, and documents, familiar texting, now encrypted with delivery, read, and acknowledgment states.
Compliance runs itself
Every message archived and searchable under your control, remote lock and wipe for lost devices, and audit trails built automatically.
Everything the field day demands.
Unlimited Groups
Connect users by department, team, patient, or topic, no caps.
Annotate & Share Images
Circle the wound, arrow the concern, context travels with the image.
Snap to PDF
The camera is the scanner, discharge packets and signed orders become clean PDFs, sent from the field in seconds.
Broadcast Messaging
One-to-many announcements, sender controls who sees responses.
Priority Flags
Urgent, ASAP, and FYI tags make triage instant at a glance.
Request Acknowledgment
Confirm delivery, reading, and explicit acknowledgment.
Quick Messages
Respond from a list of your team's frequently used templates.
Schedule Messages
Queue handoff notes to land at shift change, not before.
Workflow Labels
Conversation-centric workflows from referral to discharge.
AD & SSO Integration
SAML SSO for browsers, OIDC SSO for apps, SCIM v2 user sync with Okta and Microsoft Entra ID.
Faster answers in the field. Zero PHI on personal apps.
Every minute a field clinician waits on a callback is a minute of care lost, and every care detail sent over personal SMS is compliance risk your agency carries. Secure texting fixes both at once.
- ✓Escalations reach the right colleague in seconds, flagged urgent, acknowledged on the record
- ✓Annotated photos to the physician, not to a personal camera roll (QliqCHAT is isolated from it)
- ✓Snap to PDF ends the fax-machine hunt, liaisons capture discharge packets at the hospital bedside, nurses send signed orders from the kitchen table, and intake has them in seconds
- ✓Broadcasts and scheduled messages replace the morning phone tree and the shift-change scramble
- ✓Grows into Patient-Centered Group Chats, on-call routing, and caller ID masking, texting is the foundation, not the ceiling
Built for BYOD. Governed for compliance.
Your staff's own phones, your organization's rules, with the archive under your control.
Strong Encryption
RSA 2048-bit and AES-256 encryption at rest and in transit, on every message and attachment.
BYOD Protections
Password and PIN enforcement, auto-lock on idle, and remote lock & wipe for lost or departing-staff devices.
Data Containment
Isolation from the camera roll, copy/paste restrictions, and admin-controlled message retention periods.
Archive in Your Control
QliqSTOR provides long-term, HIPAA-compliant archival behind your firewall, aligned to your retention policies.
SOC 2 Type II + HIPAA
Independently attested controls, HIPAA compliance, and a Business Associate Agreement included.
Audit-Ready
Client-side archive retains messages as long as you choose, searchable and exportable on demand.
Connects to the systems you already run.
Bi-directional EMR integration · Upload conversations & attachments · HL7 / FHIR / ADT / MDM · SAML, OIDC & SCIM v2 identity
Live in as little as one day.
SSO through your identity provider, users provisioned automatically via SCIM v2, your first Quick Messages set up, and an embedded user guide your team can follow without a training week.
Texting is where it starts. Here's where it goes.
Secure Staff Texting is one of six QliqCHAT capabilities that work as one collaboration system:
Thirty minutes, secure staff texting, live in the product.
Secure texting, answered.
Is texting PHI over regular SMS a HIPAA violation?
Standard SMS is unencrypted and carries no access controls, audit trail, or business associate agreement, which is why sending PHI over it exposes your organization to compliance risk. QliqCHAT provides encrypted messaging with a BAA, role-based access, and complete archiving.
How is PHI protected if a device is lost or stolen?
QliqCHAT automatically locks after an administrator-defined period of inactivity, and both end-users and administrators can remotely lock and wipe the application data from the admin dashboard, no PHI stranded on a missing phone.
How long are messages stored?
Administrators set an in-app retention period of up to one year, and messages are continuously archived to QliqSTOR, optional, complimentary long-term HIPAA-compliant storage behind your firewall, aligned to your retention policies.
Can we send broadcasts and create groups?
Yes, unlimited groups by department, team, patient, or topic, plus system-wide or department broadcasts. The sender controls whether responses are visible to everyone or just to them.
What's the difference between read receipts and Request Acknowledgment?
Read receipts show a message was opened. Request Acknowledgment asks the recipient to explicitly confirm they've seen and accepted the message, with delivery, read, and acknowledged states each time-stamped. Paired with priority flags, it gives urgent clinical messages a provable, closed loop.
Can field staff scan documents without a scanner?
Yes, Snap to PDF turns the device camera into a scanner. Multi-page discharge packets, signed orders, and referral documents become clean PDFs sent securely into the right conversation in seconds, with nothing saved to the personal camera roll. Liaisons use it at the hospital bedside; nurses use it in the patient's home.
Do staff need a separate work phone?
No. QliqCHAT runs on staff members' own devices while keeping work communication separate, encrypted, and under your organization's control, isolated from the camera roll, with copy/paste restrictions available.
Is WhatsApp HIPAA compliant?
No. WhatsApp encrypts messages, but Meta does not sign a business associate agreement for it, and it lacks the access controls, administrative audit trail, and archiving HIPAA requires, so covered entities cannot use it for PHI. QliqCHAT is HIPAA-compliant messaging with a signed BAA, role-based access, remote wipe, and complete archiving.
Is there a HIPAA-compliant phone service for therapists and behavioral health teams?
Yes. QliqCHAT pairs HIPAA-compliant texting with Caller ID Masking, so therapists and behavioral health staff can call and text clients from personal devices while showing the office number, with every exchange archived. See the Behavioral Health page for the full intake and engagement workflow.
New to secure texting? Get the vendor comparison checklist or read the Ultimate Guide to HIPAA-Compliant Secure Texting.
Real screenshots. Shipping since 2011.
Not a concept render: this is QliqCHAT as your team would install it today, from the App Store or Google Play.
Retire the risky apps this week.
In a 30-minute demo we'll show secure texting live, priority flags, acknowledgments, and the one-day rollout, and how it grows into patient threads, on-call routing, and EMR sync when you're ready.