Sharing medical information over texting applications like Apple iMessage and Google Messages is not HIPAA compliant. While SMS texting enables information to be shared instantaneously it does protect this information from outside threats. However, eliminating texting within a healthcare organization is neither wise nor practical.
Healthcare professionals often feel that communication is already broken inside organizations. Lines of communication are not clear or productive. The solution to protecting vital medical information, while regaining the trust of physicians, nurses, and other healthcare professionals in communication standards and processes is to enact a HIPAA compliant text messaging application at your institution.
A HIPAA compliant texting application is a platform that is accessible on mobile devices, tablets, and computers that provides a secure network for healthcare organizations to disseminate sensitive information among team members without violating HIPAA rules and regulations.
Furthermore, HIPAA compliant texting apps are encrypted and developed to feature state of the art security protocols that block outside sources from entering the platform’s network. QliqSOFT’s HIPAA compliant texting app places security as its top priority, and in doing so, is leading the industry with first-rate technology to assure that medical information isn’t compromised.
As healthcare services and companies expand their reach, more and more medical information is being created and shared. HIPAA compliant texting is needed by all institutions and groups that communicate with sensitive healthcare information including hospitals, clinics, private practices, home health agencies, and more health serving bodies.
Groups that fall into this category can establish a secure platform that meets and exceeds HIPAA guidelines. This ensures that team members are not subject to information breaches of sensitive material that would otherwise be sent over a public domain. Through using a HIPAA compliant texting app, organizations guard themselves against repercussions by the U.S. Department of Health and Human Services. In addition, often these organizations see a positive effect in communication among team members and improved patient care.
When deciding to implement a HIPAA compliant text messaging platform, it is important to know that the platform you decide to use provides the necessary functions for both security and ease of use.
First and foremost the platform must be HIPAA, HITECH, and Joint Commission compliant. Working with a service that provides 2048 bit data encryption is suggested, as well as not storing any data in the cloud, and giving users 100 percent control of their information. The smooth integration of EMR systems should also be an option if needed by the organization.
In addition to security features, the platform needs to be user-friendly for the members using it. The platform should allow for team collaboration for both one-to-one and group messaging, which includes built-in contact lists, and the ability to send and sign images and files.
A proper HIPAA compliant texting platform should also carry a patient facing component. This feature allows physicians and nurses to communicate with their patients regarding their health information, in addition to items such as billing material that can also be collected.
QlipSOFT’s platform provides organizations and healthcare providers a secure, user-friendly application that goes beyond HIPAA complaint minimum standards. In doing so, we have developed a software program that is designed to improve your security practices while also enhancing your group’s communication habits and efficiency.
As the world leader in HIPAA compliant text messaging, we can help ensure your organization is protecting the information that needs to remain under lock and key. Contact us today at (866) 295-0451 about a free demo, or how to start implementing our technology at your health company!
Learn more our about HIPAA compliant text messaging solutions and patient communication platform.