Streamlining The Specialty Prescriptions Process

Preventing Delays in Care With QliqSOFT’s Digital Engagement Platform

Patients often delay or stall treatment plans that include specialty medication because they commonly require extra steps. These delays in care cause significant health risks for patients. Quincy, the healthcare chatbot streamlines the specialty prescription process by engaging patients and guiding them through each step of their journey.

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Level-Up Your Patient Engagement Strategy

Raising patient engagement and preventing communication breakdowns are some of the toughest challenges organizations in the pharma and life-sciences industry face today. Patient communication using traditional methods such as telephone outreach strains personnel resources and is often ineffective.

QliqSOFT'S customizable chatbot platform enhances engagement strategies by enabling you to guide patients through their care journey and initiate 2-way chat. Quincy, the healthcare chatbot makes it possible to place step-by-step instructions and automated reminders right at your patient's fingertips.

Disengaged patients are 3 times more likely to have unmet medical needs and 2 times more likely to delay medical care

Transform The Patient Experience While Reducing Costs

The typical specialty prescription process involves several phone calls, long wait times, and overwhelming paperwork. QliqSOFT's digital platform streamlines the process by enabling instant communication.

Quincy, the healthcare chatbot seamlessly integrates with patient management systems making it easy to monitor patient progress, send automated check-ins, deploy a 2-way live chat, and automate reminders. Quincy enables you to walk patients through the entire process by providing step-by-step instructions. Our chatbot technology significantly improves operational efficiency by reducing administrative tasks.

A person using QliqSoft's HIPPA compliant texting app on their iPhone.
A patient in a wheelchair using QliqSOFTs secure texting to stay connected to his doctor.

Effortless User Experience

Our digital engagement platform is designed for an easy set-up-seamless integration, and a user friendly experience.  

  • Rapid implementation capability
  • Intuitive interface 
  • 100% customizable
  • App-less message delivery
  • No coding required

Provide Patients With the Flexibility They Want

COVID-19 accelerated patient use of digital communication tools in the healthcare industry, significantly influencing their perceptions. Today digital communication tools are not just widely accepted; They are in high demand due to the added flexibility they provide. 

  • 50% of patients prefer digital reminders 
  • 60% of patients are comfortable exchanging medical information in a digital format
  • 60% of patients are interested in using digital communication tools
A doctor using QliqSOFTs HIPPA compliant secure texting app.

More Ways You Can Leverage Our Platform

Streamlining the specialty prescription process is only one way you can leverage our multifunctional chatbot technology. Quincy is entirely customizable and can be used to solve a variety of problems. 

  • Improve medication adherence by implementing automated refill and appointment reminders.
  • Effortlessly deliver HCP guidelines and clinical demonstrations.
  • Remotely guide patients through specialty program enrollment. 

Ready to Upgrade Your Engagement Strategy For Specialty Prescriptions?

Our team of experts is prepared to help you customize a chatbot to meet your organization's unique needs.

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A picture of texts being sent and received on QliqSOFTs HIPPA compliant secure texting app.

What customers say about qliqSOFT

Strongly Recommended

During these very trying times, Hospice of CNY & of the Finger Lakes is still out serving the most vulnerable patients in Upstate New York. We needed a way to protect patients and staff while providing this care so we reached out to our secure communication vendor QliqSOFT. After an immediate reply, we were set up with a free trial and training. I would strongly recommend this virtual visit to other companies.

Marie Popps

Director of IT, Hospice of CNY & Finger Lakes

Solutions that Scale

We are pleased to offer this solution to help healthcare providers manage the influx of patient inquiries more effectively while reducing unnecessary physical interaction between clinical staff and patients.

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Boyd Douglas

President & CEO, CPSI

A Product That Works

We found QliqSOFT's Virtual Visits to be extremely simple for both patients and providers. Offices were setup in minutes and within a week we had 45 providers in 15 different practices successfully seeing patients virtually with little to no issues. Even providers with little love for technology are adopting it quickly. Thank you QliqSOFT for the support and for a product that works!

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Stephen Smesny

CIO of Meadows Regional Medical Center

Quick Deployment

When we needed to urgently deploy a telehealth solution for our care providers, QliqSOFT was able to get it done quickly and without consuming our internal resources. This is helping SGMC to provide the quality care that people have come to expect.

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Bob Foster

SVP and CIO/HIPAA Security Officer, SGMC

Reshaping Healthcare

We need to be able to take care of patients' needs and adhere to all appropriate infection control practices, which at this time means limiting physical interaction. With QliqSOFT, this was extremely easy, if you can take a picture on a device and have an internet connection, you can be seen by one of our providers. There is no telling how this software will reshape our clinical practices moving forward, it helped jump-start us into virtual medicine and the modern era.

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Colt Hatcher

Director of Rural Health Clinics, GW Healthcare

No App, No Barrier

This has really helped us during COVID-19 and is user-friendly for my geriatric patients. I would highly recommend the platform for anyone looking for a HIPAA-compliant telemedicine video conferencing tool.

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Aruna Koney, MD

Internal Medicine, Dallas, TX

Intuitive Platform

Rolling out virtual visits at SGMC was not an IT-heavy project, the platform is intuitive and does not require logins or downloads so it has made my job easier!

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Derrick Clement

IT Communications Technician, SGMC

An Instant Hit

Video Visits through other solutions are complicated, patients need to login to the portal and download the app. QliqSOFT made it simple. I just need to send a text and the patient joins the video visit securely - no login, no app.

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Anna Zouhary, MD

Internal Medicine Associates, P.C.