Key Capability
TeleVox
QliqSOFT
Secure HIPAA-Compliant Messaging
Included (Notification Focused)
Included, Real-Time 2-Way Encrypted Chat
Appointment Reminders & Campaigns
Included (Basic IVR/SMS Outreach)
Included, Advanced Automation with No-Code Chatbots
Custom AI Chatbots
No
Included, Quincy No-Code Bot Builder (Drag & Drop + Templates)
Advanced Digital Forms + E-Signatures
Digital intake, structured forms; limited
Included, Advanced Forms with Conditional Logic, Smart Routing, EHR Integration
e-Signature Workflows
No
Included, Native, App-less, HIPAA-Secure, and Auditable Workflows
Bi-Directional EHR Integration
HL7/APIs, live event triggers
Deep integration, including write-back & modular workflows
Virtual Visits & Patient Messaging
External integration required
Included, Seamless Video + Forms + HIPAA-Secure Messaging in One Workflow
Patient Self-Service & Payments
Appointment, billing, and prescription support
Intake, reminders, e-documents, bill pay
Broadcast Messaging/Campaigns
Yes, on-demand and rules-based
AI-powered multichannel campaigns, customized workflows
Population-Scale Outreach
No
Included, Multi-Channel Campaigns: SMS, Email, QR
Analytics + Live Reporting
Response tracking, engagement metrics
Real-time metrics, bot performance, workflow optimization