PerfectServe vs QliqSOFT

PerfectServe Alternative

Looking for a PerfectServe that reduces the burden of one on one live conversations?

QliqSOFT goes beyond traditional messaging to offer a unified, HIPAA-compliant digital engagement platform designed for healthcare organizations. From secure backline chat to intelligent patient campaigns, digital forms, e-signatures, and no-code chatbot automation, QliqSOFT empowers health systems, hospitals, and post-acute providers to streamline workflows and elevate the patient experience without requiring any app downloads.

Know More About Quincy

Key Capability Comparison

Key Capability

PerfectServe

QliqSOFT

Secure HIPAA-Compliant Messaging
Yes
Yes
Appointment Reminders & Broadcast Messaging
Limited Broadcast Options
Fully Functional with Campaign Manager & Chatbot Automation
No-Code Chatbot & Custom Automation
No
Yes (Quincy No-Code Studio)
Advanced Digital Forms & Assessments
Limited
Yes (Scored Forms with PHQ-9, SDoH, HTN, and Custom Templates)
Secure e-Signatures for Healthcare Documents
Add-On
Yes (App-less, HIPAA-Compliant e-Signatures)
Virtual Visits & Remote Consults
Yes
Yes (Integrated with Forms and Messaging)
Real-Time Staff Coordination
Yes
Yes (On-Call Scheduling + Secure Transfers)
Call Masking
Not Core
Yes, Built-In Call Masking Feature
Contract Flexibility
Requires New Agreement for Added Users
Add Users Anytime – Billed per Cycle
Modular Customization
Limited
Yes (Modular, No-Code Platform)
App-less Experience
Requires Mobile App
App-less via SMS, Email, or QR Code

Why Leading Healthcare Organizations Choose QliqSOFT

Unified Patient & Provider Experience

While PerfectServe focuses primarily on all routing, QliqSOFT delivers a comprehensive, end-to-end digital communication experience connecting care teams and patients through secure texting, broadcast campaigns, e-signatures, and chatbots, all managed from one platform.

Flexible, Scalable & Built for Healthcare

QliqSOFT was designed specifically for healthcare workflows, ensuring compliance, reliability, and rapid deployment. With SOC 2® Type II attestation and HIPAA compliance, QliqSOFT supports hospitals, ambulatory networks, and post-acute care organizations across the continuum.

About Quincy – Digital Engagement Platform

QliqSOFT’s Quincy is the industry’s most flexible app-less digital engagement engine. It automates patient communication and operational workflows using secure campaigns, chatbots, and dynamic forms.

Capabilities include:
  • Pre-op prep & discharge education
  • SDoH and behavioral health check-ins (PHQ-9, GAD-7, custom forms)
  • Consent and financial disclosure e-signatures
  • Post-discharge surveys & care gap outreach
  • Two-way care team-to-patient messaging

No app downloads. No portal logins:
Just secure links delivered through SMS, email, or QR code accessible on any device.

Built Specifically for Healthcare

Healthcare organizations, from hospitals and ambulatory centers to life sciences, trust QliqSOFT. The platform’s modular structure allows teams to scale effortlessly while meeting strict compliance standards.

  • HIPAA Compliant Secure Texting Platform
  • No-Code Deployment for Campaigns and Bots

End-to-End Patient Communication

Unlike standalone messaging tools, QliqSOFT connects every step of patient interaction through one seamless platform:

Feature

QliqSOFT Solution

Key Benefit

Secure Messaging
QliqCHAT + Quincy Integration
Real-time staff & patient collaboration
Campaign Outreach
HIPAA-Compliant Campaign Manager
Reduce no-shows & improve engagement
Digital Forms
Advanced Forms + PHQ-9 Templates
Capture structured data at scale
e-Signatures
App-less e-Sign Solution
Simplify consent and compliance
On-Call Scheduling
Built-In Scheduler
Eliminate manual coordination delays

HIPAA-Compliant Secure Messaging

QliqSOFT’s secure texting platform enables real-time, compliant communication between clinicians, staff, and patients.
With integrated call masking, on-call scheduling, and message retention up to one year, teams can communicate freely and confidently without breaching PHI security standards.

Highlights:
  • Call masking for staff privacy
  • Role-based permissions for team chat

Customizable Forms & e-Signatures

Eliminate paper forms and manual signatures. With QliqSOFT’s HIPAA-compliant form builder no-code form builder, create dynamic, scored, and app-less forms in minutes.

Use cases include:
  • Pre-procedure education acknowledgment
  • Digital consent & release forms
  • Financial disclosures & feedback surveys

Patients can securely complete and sign documents from any device, no downloads required.

Why QliqSOFT is a Better Alternative to PerfectServe

PerfectServe’s strength lies in backline communication, but it lacks end-to-end digital engagement capabilities. QliqSOFT fills that gap, combining secure communication, e-signatures, and app-less patient engagement in one HIPAA-compliant secure platform.

With modular pricing, no new contracts for added users. QliqSOFT delivers unmatched flexibility and compliance designed to future-proof your healthcare organization.

QliqSOFT isn’t just a communication tool; it’s a complete engagement platform built to help you deliver more care, with less effort.

Disclaimer: Compared the features of PerfectServe and QliqSOFT on the 13 Oct 2025.