Artera vs QliqSOFT

Artera Alternative

Looking for an Artera alternative that delivers more than appointment messaging and patient reminders? While Artera offers campaign automation and EHR-integrated outreach, it falls short of providing the full spectrum of secure, PHI-compliant patient engagement and care team collaboration.

QliqSOFT goes further. Built exclusively for healthcare, our cloud-based platform combines secure messaging, AI chatbots, HIPAA-compliant forms with e-signatures, virtual visits, on-call scheduling coordination, and app-less patient experiences all under one unified platform.
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Key Capability Comparison

Key Capability

Artera

QliqSOFT

HIPAA-Compliant Secure Messaging
Yes
Yes – Built for healthcare-first use cases with role-based routing and audit trails
AI Chatbots & Automation
Yes (Predefined workflows, templated workflows)
Yes – No-code chatbot builder + marketplace starter content for rapid deployment
Advanced Digital Forms
Limited; primarily survey-style and EHR/partner intake forms requiring additional costs
Native, robust PHI-safe digital forms with branching logic, e-signature fields, form scoring and intelligent routing, and file/image capture
e-Signature for Healthcare Documents
Typically via partner integrations requiring additional costs
Native HIPAA-compliant e-signature solution embedded in workflows
Virtual Visits
Through telehealth integrations requiring additional costs
Native video visits, and secure patient-to-provider chat
 Care Team Collaboration
Not a core feature
On-call scheduling, secure hand-offs, and role-based staff coordination, Robust group management, GPS field staff tracking, and discrete distress signalling
Broadcast & Campaign Automation
Yes
Yes – With segmentation, triggers, and chatbot-driven engagement
EHR Integration
Yes (50+ vendors)
Yes – Bi-directional, embedded in Epic, Cerner, NextGen, CPSI, WellSky, and more
App-less Experience
Yes (text/email/voice)
Yes – text, email, QR code links; no downloads required
Workflow Customization
Yes (Harmony & Flows)
Yes – Robust no-code Design Studio for campaigns, chatbots, and forms

Why Healthcare Organizations Choose QliqSOFT

More Than Messaging

Artera excels in appointment reminders, but QliqSOFT is designed to encompass the entire care journey from pre-visit preparation and consent forms to post-discharge monitoring, readmission prevention, and staff collaboration.
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Unified Patient & Provider Experience

Where Artera focuses on patient communications and automations, QliqSOFT unifies end-to-end patient communication and care-team collaboration on a single platform, offering HIPAA-compliant secure texting, virtual visits, advanced PHI-safe forms with e-signatures, on-call scheduling, and campaign automation. This enables patients and providers to stay coordinated without requiring app downloads.

With Quincy – Digital Engagement Platform

Automate the moments that matter across the journey:
  • Appointment reminders
  • Pre-op prep, discharge guidance, and follow-ups
  • SDOH and behavioral health check-ins
  • Consent forms, e-signatures, and financial disclosures
  • Post-discharge monitoring with automated escalation
  • Campaigns for recalls, vaccines, and preventive screenings

Patient Secure Texting (Care Team ↔ Patient)

  • 1:1 and team-based threads with audit trails
  • Department/role routing and after-hours rules
  • Call masking and voice fallback when needed

Care Team Collaboration

  • Readmission reduction-focused workflows
  • Clinical efficiency workflows for clinical and non-clinical staff
  • Mobile first communication
  • Scheduling optimization and staff safety tools
  • Policy-driven retention and export options

E-Signature Digital Forms (HIPAA-Compliant)

  • PHI-safe e-forms with branching logic and reusable fields
  • Native signatures (such as consents, financial documents, and post-operative instructions)
  • File/image capture, validations, and timestamps
  • EHR write-backs and comprehensive audit trails

EHR-Integrated, Scalable & Flexible

QliqSOFT offers robust integrations for all leading EHR platforms (Epic, Cerner, athena, NextGen, eClinicalWorks, IntellaTriage, and more), enabling:
  • Seamless bi-directional data sync and secure information exchange
  • No-code workflow automation is easy to deploy and scale for enterprise or ambulatory practices

Is QliqSOFT the Right Alternative to Artera?

If you need robust integrated forms capabilities and want more than broadcast messaging, QliqSOFT is the clear choice. Where Artera primarily serves as a patient communication layer, QliqSOFT is an end-to-end digital patient engagement platform designed specifically for healthcare and optimized to support field staff. From hospital systems to ambulatory clinics to post-acute care, we help organizations reduce no-shows, reduce readmissions, and increase patient satisfaction.
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Disclaimer: Compared the features of Artera and QliqSOFT on the 13 Oct 2025.
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