Elevate Patient Experiences: How a ChatBot can Increase Your Patients' Satisfaction

In order to outpace your competitors, you need to keep your customers consistently engaged. "Digital engagement" is a buzzword you've probably heard before, but how do you put it into practice?

By implementing chatbots, secure texting & virtual visits for your patients, you can foster patient loyalty that leads to long-term growth. In this session, Director of Corporate Business Office Performance Jose Rocha will share the results his organization achieved by embracing Quincy digital technologies. These tools allow First Choice Neurology to meet patients where they are and engage them using their preferred channels.

Check out the key results below:

• 24% Increase in Clinic Revenue
• 18% Reduction in Staff Overtime
• 4.8 / 5 Average Patient Satisfaction Score