The QliqMINUTE: How Can Hospitals Best Support Staff During The Labor Shortage?

1 in 5 healthcare workers has already quit their jobs since the pandemic began. More alarming is that nearly 20 percent of remaining professionals have considered leaving healthcare altogether (1). The industry's current state, along with the potential threat of another wave of COVID-19, has left many organizations looking for ways to support their remaining staff. We spoke with Heather Rambeau, the Chief Nursing Officer at Coryell Health, to learn what strategies genuinely make an impact. 

She shared that communication has been essential. "Leaders can assume they know what staff needs, but until you hear from them, you never know what would help them feel most supported. Being present and available to our staff at all times has also been a primary focus for our team," said Rambeau. 

She explained that stress levels have been higher than ever, which is why letting staff know there will always be someone to call on that can provide extra help is critical. "We have accomplished this by creating a call schedule for our nursing administration team. We each take a week at a time where we are available by phone and ready to come in as a backup if needed," said added. 

Rambeau further explained that finding ways to provide staff with mental breaks and making support services available can make a difference. To learn more about building resilience during the pandemic, check out this resource from the Center for Disease Control and Prevention.