Dallas, TX – July 19, 2016: QliqSOFT, inc., a leading provider of secure texting service for healthcare today announced the release of CareChannels, a patient-centric care team collaboration service to assist in value-based care and bundled payment models. Hospitals, home healthcare organizations and physician groups can use CareChannels on smartphones and PCs to establish a single stream of communication around a patient.
“With value-based care models, care team members no longer consist of just the clinicians in the emergency department or in a medical practice,” says Krishna Kurapati, QliqSOFT founder and CEO, “Instead, those care teams include the lab technicians, consulting physicians, skilled nursing facilities, and home healthcare workers. CareChannels easily connect everyone associated with the care of an individual patient throughout a single care episode.”Poor clinical communication is frequently identified as the key cause for clinical errors, unnecessary costs, and sentinel events. This is especially true during care hand-offs and transitions.With CareChannels by QliqSOFT, care team members are able to collaborate on questions, consults, orders, reports and results through patient-centric EMR-tagged group texting from their smartphones or desktops clients. CareChannels automate and simplify this care team collaboration communication even as the care team changes from admission, inpatient treatment, discharge to home care.CareChannels can be directly linked with patient record in the EMR and allows physicians to maintain an electronic paper trail of services performed, which allows for proper documentation for bundled payment care.“To succeed with CJR, OCR, and other bundled payment care models, healthcare providers must effectively collaborate across organizational boundaries.” says, Kurapati, “With CareChannels, for example, a surgeon, primary care physician and home health nurse can maintain communication with each other and quickly respond to post-acute complications and avoid readmission.”CareChannels dramatically changes the communication around patients across organizational boundaries. It helps connect the right care team members at the right time while still maintaining full HIPAA compliance and protection of patient information.
A lifelong communicator, this Tennessee native got his start in broadcast news before branching out into public media, corporate, communications, digital advertising, and integrated marketing. Prior to joining QliqSOFT as the company's first marketing team member, Ben shared his talents with organizations that include the University of Alabama, iHeartMedia, and The Kroger Company.
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Symptom checkers can increase patient access by providing guidance and visit qualification checks 24 hours a day. They break down barriers by providing patients with the information they need most during those times when it can be difficult to reach a provider. The tools are also helping prevent misdiagnoses in these situations.
It is critical that underserved populations receive the care they deserve, as the global community continues to wrestle with the pandemic. Here at QliqSOFT, we are aware of the communication gap that too often exists in hospitals and clinics, ultimately keeping individuals from preventative and life-saving care.