Web App Release Notes

Current Version

November 29, 2022

Important Notes for Affected Users

The following products are impacted by this release:

  • Form Submissions Dashboard
  • EMR Integrations

The following product functionalities are impacted by this release:

  • Form Submissions Dashboard
  • Quincy Agent Notifications

The following products are NOT impacted by this release

  • QliqCONNECT for Mac
  • QliqCONNECT for Windows
  • QliqCONNECT for iPhone/iPad
  • QliqCONNECT for Android
  • QliqDIRECT

What's New

Quincy Agent Notifications

  • Agents whom are not QliqConnect users will receive SMS notifications for Virtual Conversation Messages

EMR Integrations

  • CPSI Thrive EMR Integration

Improvements

  • Optimization of User Configuration API 
  • DOB added to Header of Form Submissions uploaded to EMR
  • Removal of QliqSOFT information from footer in patient facing emails 

Bug Fixes

  • Clear all filters on Form Submission Dashboard correctly reverts to All Forms

Previous Build

Release Date: November 9, 2022

Important Notes for Affected Users

The following products are impacted by this release:

  • Virtual Visits
  • Video Calls
  • Chatbots
  • Secure Messaging API
  • QliqSTOR
  • Care Campaigns

The following product functionalities are impacted by this release:

  • Quick Forms
  • EMR Integrations Configuration
  • Form Submissions Dashboard

The following products are NOT impacted by this release

  • QliqCONNECT for Mac
  • QliqCONNECT for Windows
  • QliqCONNECT for iPhone/iPad
  • QliqCONNECT for Android
  • QliqDIRECT

What's New

QliqSTOR

  • Implemented archiving of Non-Qliq User responses in QliqSTOR

Care Campaigns

  • Added pagination to Care Campaigns to increase performance and speed.
  • Added Status of sent Campaigns to Campaign Details

Improvements

  • Updated Video package to improve performance and audio.

Bug Fixes

  1. Fixed Download App hyperlink in User Profile.
  2. Fixed Audio issues occurring with Virtual Visit video calls.
  3. Fixed Chatbot breakpoint interval sticking on seconds.
  4. Fixed notification message and credentials validation for NextGen file uploads.
  5. Fixed credential errors with eCW form uploads.

Security Fixes

  • Added a Safe javascript execution to prevent script injection into flash notification script
  • SSL Certificate update

Previous Build

Release Date: October 17, 2022

Important Notes for Affected Users

The following products are impacted by this release:

  • Virtual Visits
  • Video Calls
  • Chatbots
  • Quincy API
  • Secure Messaging API
  • User Management API
  • OnCall Scheduling

The following product functionalities are impacted by this release:

  • Quick Forms
  • Virtual Conversations - Start Conversation dialog
  • EMR Integrations Configuration
  • Form Submissions Dashboard

The following products are NOT impacted by this release

  • QliqCONNECT for Mac
  • QliqCONNECT for Windows
  • QliqCONNECT for iPhone/iPad
  • QliqCONNECT for Android
  • QliqDIRECT
  • QliqSTOR

What's New

Chat Widgets

  • Changed verbiage for DOB authentication on the patient side:

“Please provide the patient's date of birth.”

Virtual Visits

  • Added an indicator for time elapsed during a Video Call. This timer will be visible to all participants of the Video Call and will depict the time that has elapsed since the second participant joined the call.

Chatbots

  • Added seconds to breakpoints duration unit: Chatbot breakpoints will support 10 seconds or more to pause the chatbot script

Improvements

  • Improved DOB patient authentication to ensure that the number of attempts allowed for a patient to authenticate themselves is followed as configured in the Chat Widget and that the patient is unable to bypass the authentication.

Bug Fixes

  1. Fixed setting custom availability for new chat widgets.
  2. Fixed the “ALL” Forms filter for Reports > Form Submissions.
  3. Fixed welcome messages being overridden among multiple Invites.

Previous Build

Release Date: September 13,2022

Important Notes for Affected Users

The following products are impacted by this release:

  • Virtual Visits
  • Video Calls
  • Chatbots
  • Quincy API
  • Secure Messaging API
  • User Management API
  • OnCall Scheduling

The following product functionalities are impacted by this release:

  • Quick Forms
  • Virtual Conversations - Start Conversation dialog
  • EMR Integrations Configuration
  • Form Submissions Dashboard

The following products are NOT impacted by this release

  • QliqCONNECT for Mac
  • QliqCONNECT for Windows
  • QliqCONNECT for iPhone/iPad
  • QliqCONNECT for Android
  • QliqDIRECT
  • QliqSTOR

What's New

  1. EMR Integration for eClinicalWorks :
  1. HL7 Integration: Admins will have the ability to configure the required credentials to integrate with eClinicalWorks EHR to receive patient demographics from eClinicalWorks via an HL7 message
  2. RPA(Robotic Process Automation) Integration: Admins will have the ability to configure required credentials to integrate with eClinicalWorks EHR via RPA for QliqSOFT to automatically upload a patient-submitted QliqSOFT’s quick form to the eClinicalWorks patient’s relevant folder and mark the document as reviewed.
  1. Quick Forms: The form designer will have the ability:
  1. to configure whether to automatically upload this form to an EHR as and when a patient submits the form
  2. to configure the destination folder within eClinicalWorks EHR to which the form to be uploaded to
  3. to configure whether to automatically mark this form as reviewed after uploading to eClinicalWorks EHR
  1. Virtual Conversations -PLUS CHAT
  1. Will can search for a patient from eClinicalWorks EHR
  2. Will can add a phone number to which send the chatbot to a patient
  1. Form Submissions Dashboard:
  1. Additional Display by count: The dashboard will display the count of forms
  1. Uploaded
  2. Upload Failed
  1. Additional Display-upload information: The table will additionally display
  1. Uploaded at
  2. On mouse hover of “Uploaded at”, will display the detailed history of the form
  1. uploaded at
  2. uploaded by
  3. uploaded to a folder in eClinicalWorks
  1. Additional Filter: Ability to filter by
  1. Submission date
  2. Upload date
  3. Status-Uploaded
  4. Status-Upload failed

Bug Fixes

  • Quick Forms: preview - fixed patient response being cut off in print preview

Previous Build

Release Date: July 22,2022

Important Notes for Affected Users

The following products are impacted by this release:

  • Virtual Visits
  • Video Calls
  • Chatbots
  • Quincy API
  • Secure Messaging API
  • User Management API
  • OnCall Scheduling

The following products are NOT impacted by this release

  • QliqCONNECT for Mac
  • QliqCONNECT for Windows
  • QliqCONNECT for iPhone/iPad
  • QliqCONNECT for Android
  • QliqDIRECT
  • QliqSTOR

What's New

  • Added a Markdown field to Quick Forms - users will be able to add markdown text to the text field, which will be presented to the patient with the respective formatting. The markdown field will be read-only on the patient side
  • Support embedded Custom Attributes in the Markdown field in Quick Forms - users can add custom attributes to the markdown text field using mustache brackets {{patient. attributeName}}, similar to chatbot messages
  • show only the First Name on the emails sent to patients by QliqSOFT

Improvements

  • Added Header and Footer to Quick Forms exported via Webhook (Quincy API) - to include patient Last name, First Name, uuid, form name, and Page number

Bug Fixes

  • fixed QR codes in Chat Widgets

Previous Build

Release Date: May 11, 2022

Important Notes for Affected Users

The following products are impacted by this release:

  • Virtual Visits
  • Video Calls
  • Chatbots
  • Quincy API
  • Secure Messaging API
  • User Management API
  • OnCall Scheduling

The following products are NOT impacted by this release

  • QliqCONNECT for Mac
  • QliqCONNECT for Windows
  • QliqCONNECT for iPhone/iPad
  • QliqCONNECT for Android
  • QliqDIRECT
  • QliqSTOR

What's New

  • Validate Visitor and convert to Patient: a visitor can now be validated against the existing patients in the database. The visitor can start a conversation using a conversation link or a QR code, and enter their phone or email address. The chatbot validator will look for a patient with the patient exactly matching the given phone or email, and the visitor will be converted to that existing patient instead of a new patient

Improvements

  • Quick Message character limit increased to 4,000 characters

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