Webinar replay
With John Lovitsch and Michelle Pickering
About this webinar
As organizations grow, informal communication workflows stop scaling effectively, yet expectations to demonstrate what is communicated, escalated, and reviewed remain unchanged. Hospice organizations already spend substantial time doing 'invisible work' clarifying and reconstructing what happens between systems and between people:
This hospice-focused webinar explores how QliqSOFT Channels turns fragmented hospice communication into a structured, defensible workflow that lightens IDG prep and strengthens interdisciplinary coordination.
Attendees will learn how QliqSOFT Channels converts fragmented communication into a structured operational workflow to enhance:
This webinar is for you if you plan to:
Speakers
Technical Project Manager / Product Manager, QliqSOFT
John Lovitsch is a former associate pastor and current product manager at QliqSOFT, specializing in building simple, robust communication solutions that directly address end-user needs. John loves problem-solving and creative thinking, and he uses those strengths to turn complex requirements into clear, usable features that make work easier for clinicians, staff, and patients alike.
COO, Momentum Healthcare & Technology Consulting
Michelle Pickering is the COO of Momentum Healthcare & Technology Consulting and a hospice executive with over 20 years of experience leading provider organizations across hospice and post-acute care. She has built and scaled multi-site hospice operations, strengthened compliance and survey readiness, and designed systems that support both clinical teams and families. As a Strategic Advisor to QliqSOFT, Michelle helps shape technology solutions that align with hospice regulatory requirements while preserving the human core of bereavement care. Her perspective bridges mission and measurement, ensuring programs are both survey-ready and deeply supportive of families navigating loss.