How a Chatbot can Eliminate Emergency Room Bottlenecks and Increase Patient Satisfaction
Remember the first time you experienced hotel concierge service? Maybe the concierge directed you to an amazing restaurant. Or saved your bacon by arranging the delivery of documents needed for an important presentation. Maybe the…
How Secure Messaging Can Save Your HCAHPS Scores
Increasingly, hospital administration is allocating resources toward the results of the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) surveys, and for good reason. Scores from these surveys are an important, publicly available indicator…
Smart Health Technology Innovates Post-CABG Surgery Patient Engagement
Coronary artery bypass graft (CABG) surgery is the second most common cardiac surgical procedure performed in the United States. Unfortunately, this surgery is associated with a high number of unplanned hospital readmissions. According to the…
5 Ways AI is Changing Healthcare
These days the term Artificial Intelligence (AI) is thrown around like so many other buzzwords of the past decade. Healthcare industry experts see it as “the next big thing” or as the ultimate disrupter on…
Healthcare Chatbots and the Future of Chatbot Technology in Healthcare
When it comes to increasing patient satisfaction, reducing readmission, and improving your bottom line, what are the possibilities for healthcare chatbots? Technological advances have made a world of difference in the delivery of quality healthcare…
Qliq University: Broadcast Best Practices
I’ve driven my car for about two years with no accidents, no malfunctions. It got me from point A to point B and I would have told you I know that car pretty well. I…
Qliq University: Basics Bootcamp Instructor Interview
Qliq University, an online, interactive, course of webinars officially launched with it’s first class, Basics Bootcamp, on April 26th 2019. QliqSOFT customers from across the country attended to learn more about this exciting new initiative.…
Secure Texting: a Key to Connecting Patients with Their Care Team
How engaged are your patients? If you’re honest with yourself, the answer probably lands somewhere between somewhat and not at all. Even as people grow more interconnected online and engaged in their favorite brands, very…
HIMSS19: Three Key Takeaways
Congrats on surviving another HIMSS conference! We know the show is a bit overwhelming so we thought we’d help out by putting together a quick review on the hot topics. Whether it be a continuum…
QliqSOFT Debuts Patient-facing, Chronic Care Management Solution at HIMSS19
Dallas, TX – February 11, 2019: QliqSOFT, an industry leader in secure clinical collaboration solutions, today announced the release of a new patient-facing chronic care management solution that allows for the easy sharing and monitoring…
California Wildfires – What Can We Do Now?
The Golden State has been under siege from devastating wildfires, unlike any they have seen before. At the time of this article 140,000 acres have been consumed due to the Camp Fire just North of…
Your texting ban isn’t working: Takeaways from NHPCO
Recently, the QliqSOFT team exhibited at the National Hospice and Palliative Care Organization‘s annual Interdisciplinary Conference in New Orleans. Over 1,000 providers of end-of-life care gathered to learn about the changing face of their rapidly…
QliqSOFT Announces Integrated Secure Texting Partnership with American HealthTech
QliqSOFT, Inc., a leading provider of secure clinical communications solutions along with electronic health record (EHR) developer American HealthTech (AHT) are pleased to announce a partnership that will provide the option for secure texting solutions…
How Telehealth can Increase Patient Engagement in Post-Acute Settings
Are the days of doctor house calls poised to come back? Now that we have sophisticated, high-speed data networks and readily available technology to facilitate telehealth for “virtual” house calls, more healthcare providers are starting to deploy…
How Home Health Secure Texting Is Changing Communication in the Field
Home health is a growing segment of healthcare. It has a unique model, in that interactions take place in homes, not healthcare facilities. The need for these types of services is only increasing as Baby…
FDA Recalls Popular Meds After Cancer-Causing Agents Found: How Will You Share With Your Patients?
On July 13, 2018, The U.S. Food and Drug Administration (FDA) joined 22 other countries announcing a voluntary recall of several drugs containing the common ingredient valsartan. Valsartan is used by millions world-wide for the…
5 Steps to an Effective Disaster Communications Plan
Creating disaster communications plans can be complex, especially in healthcare when so much is at stake. Disasters and disruptions can happen at any time. You must be prepared in the event your systems go down.…
Seven Don’ts and One Do for Your Disaster Recovery Plan
Mistakes happen. Sometimes no matter how prepared you are, it’s easy to err in your disaster recovery plan for communication. While your organization may spend lots of time planning and ensuring it meets emergency preparedness guidelines,…
Can Texting with Patients Reduce Readmissions?
The Centers for Medicare and Medicaid Services (CMS) defines what a hospital readmission is. “An admission to an acute care hospital within 30 days of discharge from the same or another acute care hospital.” They…
Don’t Compromise Compliance in Healthcare Emergency Preparedness and Disaster Communications
When thinking about a healthcare emergency preparedness plan, how much does compliance matter in your disaster communications? If your organization is in the throes of a power outage from heavy storms or a cyber attack…