ATLANTA, GEORGIA, November16, 2021The Hispanic Health Coalition ofGeorgia (HHCGA) has selected QliqSOFT as its strategic automated patient communications partner. QliqSOFT empowers patients to communicate directly and confidentially with healthcare providers through the use of multilingual, interactive chatbots and virtual visits to find the right help, navigating available healthcare services, and resources including patient education.
The first chatbot to launch is COVID-19 vaccine scheduling where members of the community can access securely through the HHCGA website as well as request assistance with transportation. Furthermore, members of the Hispanic community can use the multi-language chatbot platform to instantly access up-to-date public health information and schedule COVID-19 vaccinations, all while maintaining their privacy.
"Our mission is to modernize access and bridge fragmentation and inequities of care coordination gaps for all people," saidQliqSOFT CEO Krishna Kurapati. "We’re excited to offer our unified collaboration platform to automate immediate clinical engagement for Georgia’sHispanic community no matter where they are in their care journey – from scheduling transportation to chronic care follow-up appointments to generating auto-reminders for women’s health and vaccination visits, for example.”
HHCGA is undertaking specific actions to mitigate the causes of known disparities in healthcare caused by lack of access to the many opportunities and services available to Hispanic/Latino, Black, and underserved communities.
“We are on a quest to make available, culturally and linguistically sensitive information to better inform our served communities,”proclaimed Shirley E. “Bella” Borghi, Executive Director and Vice-Chairman of the HHCGA. “We recently launched the Ambassador Program to help inform and engage minority and underserved communities for COVID-19 vaccine acceptance. The partnership with QliqSOFT is a further important step in achieving sustainable improvements in healthcare outcomes.”
QliqSOFT is the developer of healthcare’s most flexible collaboration platform. Rooted in security and built with total engagement in mind, this modular, scalable platform addresses the communication needs of today’s healthcare industry through secure texting, AI-driven chatbot technology on-demand telehealth solutions. Combined, these solutions deliver an average of 1.2 million clinical messages exchanged across the U.S. daily and facilitates more than 6 months of live virtual care every 180 minutes. To learn more, visit www.qliqsoft.com.
Angela Jenkins & Associates for QliqSOFT
A lifelong communicator, this Tennessee native got his start in broadcast news before branching out into public media, corporate, communications, digital advertising, and integrated marketing. Prior to joining QliqSOFT as the company's first marketing team member, Ben shared his talents with organizations that include the University of Alabama, iHeartMedia, and The Kroger Company.
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Prior to the pandemic, telehealth visits ─ delivering patient-provider visits virtually ─ was an afterthought in the care continuum — ill-regarded and little-used beyond patients in rural areas who had few care choices. Virtual visits comprised less than 1% of all outpatient visits. Private insurers generally follow guidelines from the Centers for Medicare & Medicaid Services (CMS), which allowed telehealth in only limited circumstances and paid at 30% below in-office reimbursement rates.