Reducing Cases of Non-Compliance by Increasing Patient Engagement

Improving Medication Adherence

Half of patients today do not take their medications as prescribed. Communication barriers and access to essential health information are some of the most critical factors causing non-compliance today. Quincy Healthcare chatbots enable communication through digital interactions, live 2-way texting and automated reminders keeping care plans at the top of patient's minds.

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Doctor showing a nurse QliqSOFT secure texting on his tablet.
Healthcare professional using a tablet

Boost Patient Engagement

Improving patient engagement is a critical step needed to improve medication adherence rates. Engaging patients with automated notifications keeps their care plans at the top of their minds reducing non-compliance and preventing hospital readmittances.

Automated reminders can improve adherence by as much as 85%

Streamlining Communication

Communication barriers are one of the top causes of adherence failures. Clear communication and high levels of engagement are needed for optimal results. Digital solutions increase patient access to pertinent information no matter their location. QliqSOFT’S chatbot technology enables near-instant digital communication, removing barriers and giving patients the information they need right at their fingertips.


  • Maximize accessibility with SMS, email, QR codes, and websites
  • User-friendly SMS like interface 
  • Bridge communication barriers with multi-language support
A doctor greeting a patient in a wheelchair

Seamless Implementation

Our chatbot platform is designed for an easy user friendly experience.


  • App-less message/notification delivery
  • Rapid implementation capability
  • 100% customizable
  • Requires no coding experience

Digital Interactions Improve Health Outcomes

Adherence significantly impacts the quality of life of those with chronic health conditions. For optimal results most patients need to have a rate of 80% of compliance. Non-compliance can lead to a variety of complications. QliqSOFT’s chatbot platform helps patients take charge of their care by providing non-intrusive reminders. 

Non-Adherence accounts for 

  • 50% of treatment failures
  • 125,000 deaths a year
  • 25% of hospital admissions annually


Doctor talking to his patient with QliqSOFT on his tablet.

Beyond Medication Adherence

Improving medication adherence is only one way you can leverage our multifunctional chatbot technology. Quincy is completely customizable and can be used to solve a variety of problems. 

  • Monitor patient progress throughout their care journey and provide essential notifications, educational materials and instructions.
  • Automated Check-ins make it easy to contact patients and ask necessary follow questions.
  • Remotely guide patients through specialty program enrollment

Ready to Boost Your Patients' Medication Adherence Rates?

Take a deeper dive with a demo tailored to your organization's unique needs.

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QliqSOFT secure texting on a mobile device

What customers say about qliqSOFT

Strongly Recommended

During these very trying times, Hospice of CNY & of the Finger Lakes is still out serving the most vulnerable patients in Upstate New York. We needed a way to protect patients and staff while providing this care so we reached out to our secure communication vendor QliqSOFT. After an immediate reply, we were set up with a free trial and training. I would strongly recommend this virtual visit to other companies.

Marie Popps

Director of IT, Hospice of CNY & Finger Lakes

Solutions that Scale

We are pleased to offer this solution to help healthcare providers manage the influx of patient inquiries more effectively while reducing unnecessary physical interaction between clinical staff and patients.

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Boyd Douglas

President & CEO, CPSI

A Product That Works

We found QliqSOFT's Virtual Visits to be extremely simple for both patients and providers. Offices were setup in minutes and within a week we had 45 providers in 15 different practices successfully seeing patients virtually with little to no issues. Even providers with little love for technology are adopting it quickly. Thank you QliqSOFT for the support and for a product that works!

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Stephen Smesny

CIO of Meadows Regional Medical Center

Quick Deployment

When we needed to urgently deploy a telehealth solution for our care providers, QliqSOFT was able to get it done quickly and without consuming our internal resources. This is helping SGMC to provide the quality care that people have come to expect.

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Bob Foster

SVP and CIO/HIPAA Security Officer, SGMC

Reshaping Healthcare

We need to be able to take care of patients' needs and adhere to all appropriate infection control practices, which at this time means limiting physical interaction. With QliqSOFT, this was extremely easy, if you can take a picture on a device and have an internet connection, you can be seen by one of our providers. There is no telling how this software will reshape our clinical practices moving forward, it helped jump-start us into virtual medicine and the modern era.

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Colt Hatcher

Director of Rural Health Clinics, GW Healthcare

No App, No Barrier

This has really helped us during COVID-19 and is user-friendly for my geriatric patients. I would highly recommend the platform for anyone looking for a HIPAA-compliant telemedicine video conferencing tool.

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Aruna Koney, MD

Internal Medicine, Dallas, TX

Intuitive Platform

Rolling out virtual visits at SGMC was not an IT-heavy project, the platform is intuitive and does not require logins or downloads so it has made my job easier!

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Derrick Clement

IT Communications Technician, SGMC

An Instant Hit

Video Visits through other solutions are complicated, patients need to login to the portal and download the app. QliqSOFT made it simple. I just need to send a text and the patient joins the video visit securely - no login, no app.

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Anna Zouhary, MD

Internal Medicine Associates, P.C.