# Quincy: AI Patient Engagement, No App | QliqSOFT

> Quincy automates the check-ins, forms, e-signatures, and reviews your staff would otherwise make by phone, over simple text, with escalations to QliqCHAT.

[Platform](https://www.qliqsoft.com/platform/) / Quincy

# Quincy: AI Patient Engagement, No App

Every patient engaged. *No app required.*

Quincy automates the conversations your staff would otherwise make by phone, scored check-ins, e-signatures, forms, translation, reviews, task lists, and 13-month bereavement, over simple text, with escalations landing in QliqCHAT the moment a response crosses a threshold.

NO APP FOR PATIENTS REAL-TIME TRANSLATION [SOC 2 TYPE II](https://www.qliqsoft.com/security/) [HIPAA COMPLIANT](https://www.qliqsoft.com/security/)

[Book a demo](https://www.qliqsoft.com/request-demo/) [Explore capabilities](https://www.qliqsoft.com/solutions/quincy-digital-engagement-platform/#capabilities)

Q

Quincy · Care Check-in

Scored · Bi-directional · Translated

HIPAA

Good morning, Elena, two quick questions before your next visit: any missed medications, and how is the pain today, 0 to 10?

I missed yesterday evening's dose, and the pain is a 7 this morning.

⚠ SCORE: HIGH, ESCALATED TO CARE TEAM Missed dose + pain above threshold · RN alerted in QliqCHAT · same-day outreach queued.

Thank you for telling us, Elena. Nurse Dana will call you within the hour, and don't take a double dose to catch up. You're doing the right thing by answering honestly. 💙

SCORED · CLASSIFIED · ESCALATED, BEFORE IT BECOMES AN ER VISIT

Customers on Quincy

## What organizations say about the engagement engine

“\[Patients\] no longer feel rushed and they had no idea that they were conversing with a chatbot versus a live agent.”

Jose Rocha

Director, Central Business Office · First Choice Neurology

“If you get 80% of automation or 80% of patients taking on the self-service themselves, you're essentially allowing your workforce to take care of the complex patient.”

Danielle Wilson, M.S.

AVP of Digital Transformation · Virtua Health

What's inside

## Nine capabilities. One engagement engine.

Each solves a problem on its own. Together, they run your patient communication from intake to, in hospice, the thirteenth month after.

[

### Patient Secure Texting

Bi-directional, HIPAA-compliant texting, no app, no portal, no password. Just reply.

Explore →](https://www.qliqsoft.com/solutions/patient-engagement/)[

### Scored Assessments & Surveys

The classification engine, responses triage themselves the moment patients tap submit.

Explore →](https://www.qliqsoft.com/feature/patient-scored-forms/)[

### Digital Forms & eSignatures

Mobile-first forms with EMR prefill, conditional logic, and scoring, plus consents, AOBs, and election forms signed by text the same day. Patients validate, not re-type.

Explore →](https://www.qliqsoft.com/feature/hipaa-compliant-online-forms/)[

### Real-Time Translation

Both directions, every message, families communicate in the language they think in.

Explore →](https://www.qliqsoft.com/feature/real-time-translation/)[

### Virtual Visits

No-app video from a text link, triage, wound checks, and family conferences.

Explore →](https://www.qliqsoft.com/solutions/virtual-visits/)[

### Patient Reviews

Policy-compliant review invitations to every family, public proof where families actually look.

Explore →](https://www.qliqsoft.com/solutions/quincy-patient-reviews/)[

### Task Lists

Bundle signatures, forms, surveys, and uploads into one deadline-driven list, and watch completion live.

Explore →](https://www.qliqsoft.com/feature/patient-caregiver-tasks/)[

### Bereavement Engagement

Thirteen months of compassionate, automated presence, through the first anniversary.

Explore →](https://www.qliqsoft.com/solutions/hospice-bereavement-solution/)[

### Opt-In Plus & Deliverability

Documented consent, a contact-save nudge, and a printable QR flyer, so messages arrive seen.

Explore →](https://www.qliqsoft.com/feature/opt-in-plus-deliverability/)

The design principle

## Automation finds the patient. Humans deliver the care.

Quincy's scored engine does the reaching, asking, and classifying, at any census, in any language. Your clinicians get the flagged few, with full context, in QliqCHAT. That's how automation protects the human touch instead of replacing it.

-   ✓ Every response scored and classified on submission, clear proceeds, concerning escalates
-   ✓ Escalations arrive in the patient's QliqCHAT thread with the whole exchange attached
-   ✓ AI voice agents extend the same engine to phone calls, routed by your live on-call schedule
-   ✓ Accessible to the census you actually serve, text enlarges up to 2x across chats and forms (WCAG’s 200% standard), in the patient’s own language
-   ✓ Every touchpoint documented, the outreach evidence your surveys and audits ask for

"Patients tell the forms things they never told our techs on the phone." Pharmacist in Charge

One month of Quincy, by the numbers

Automated patient touchpoints THOUSANDS

Handled without staff time THE HEALTHY MAJORITY

Escalated to clinicians THE FLAGGED FEW

Phone tag hours ▼ RECLAIMED

Better together

## Quincy engages. QliqCHAT acts.

When a scored response crosses a threshold, the escalation lands in QliqCHAT, in the patient's thread, routed by the live on-call schedule, documented as Collaboration Notes. One platform, no gaps.

[QliqCHAT (Team Collaboration) →](https://www.qliqsoft.com/solutions/qliqchat/) [AI Voice Agents →](https://www.qliqsoft.com/platform/ai-voice-agents/) [See the whole platform →](https://www.qliqsoft.com/)

Used across home-based care

## Thirty minutes, Quincy, live in the product.

[Home Health](https://www.qliqsoft.com/industries/home-health-communication-workflow-platform/) [Hospice & Palliative](https://www.qliqsoft.com/industries/hospice-communication-workflow-platform/) [Home Care](https://www.qliqsoft.com/industries/home-care-communication-workflow-platform/) [Home Infusion](https://www.qliqsoft.com/industries/home-infusion/) [Specialty Pharmacy](https://www.qliqsoft.com/industries/specialty-pharmacy/)

SOC 2 Type II

HIPAA Compliant

## Engage every patient. Burden no one.

In a 30-minute demo we'll map Quincy to your programs, check-ins, forms, signatures, reviews, bereavement, and show where the phone tag ends and the escalations begin.

[Start with Scored Assessments](https://www.qliqsoft.com/feature/patient-scored-forms/)

Trusted by 1,000+ healthcare organizations since 2011