# QliqCHAT: HIPAA-Compliant Care Team Chat | QliqSOFT

> QliqCHAT is the HIPAA-compliant collaboration hub for distributed care teams: secure texting, patient-centered chats, on-call scheduling, and field safety.

[Platform](https://www.qliqsoft.com/platform/) / QliqCHAT

# QliqCHAT: HIPAA-Compliant Care Team Chat

Your care team, in sync, *anywhere.*

QliqCHAT is the HIPAA-compliant collaboration hub for distributed care teams: secure texting with Snap to PDF document capture, Patient-Centered Group Chats, one census-wide IDG Channel, on-call scheduling, caller ID masking, and field-staff safety, with every conversation synced to the EMR as Collaboration Notes.

[HIPAA COMPLIANT](https://www.qliqsoft.com/security/) [SOC 2 TYPE II](https://www.qliqsoft.com/security/) SYNCS TO YOUR EMR

[Book a demo](https://www.qliqsoft.com/request-demo/) [Explore capabilities](https://www.qliqsoft.com/solutions/qliqchat/#capabilities)

\# Dawson, M. · Patient-Centered Chat SYNCS → EMR

👩‍⚕️

Patrice N., RN TUE 11:20 AM

Pain down to 3/10 after last night's adjustment. Family coping well.

🧑‍⚕️

J. Ortiz, Aide THU 3:05 PM

Noticeably more drowsy today, ate very little at lunch. Flagging for the team.

✓ CHANGE OF CONDITION → IDG CHANNEL · ON-CALL ALERTED

👩‍⚕️

Patrice N., RN THU 3:12 PM

On it, visiting at 5 today. Dr. Lee looped in for med review.

✓ THREAD SYNCED AS COLLABORATION NOTE

From the people who use it every shift

## Nurses and teams on QliqCHAT

“I use this app for my job as a nurse. It's easy to send pictures and videos. Very reliable and serves its purpose well.”

Registered Nurse

Verified Capterra review

“Our team loves qliq. It's just as easy as texting but safe and secure for our needs. We use it daily to relay information to our team.”

Care team user

Verified Capterra review

What's inside

## Seven capabilities. One collaboration system.

Each works on its own. Together, they make sure no message, from a colleague, a patient, or a family, ever dies on an off-duty phone.

[

### Secure Staff Texting

HIPAA-compliant texting with priority flags and requested acknowledgments, closed-loop messaging that everything else builds on.

Explore →](https://www.qliqsoft.com/solutions/hipaa-compliant-texting/)[

### Patient-Centered Group Chats

One thread per patient, subject line carries the patient context, thread ties to the EMR record, conversation syncs as Collaboration Notes.

Explore →](https://www.qliqsoft.com/feature/patient-centered-chats/)[

### IDG Channel

A single census-wide feed capturing every change of condition across all patient chats, IDG prep that writes itself.

Explore →](https://www.qliqsoft.com/feature/idg-communication-channel/)[

### On-Call Scheduling

Live on-call schedules that route escalations, after-hours calls, and AI voice transfers to whoever is actually on tonight.

Explore →](https://www.qliqsoft.com/feature/physician-on-call-scheduling-software/)[

### Caller ID Masking

Clinicians call from personal phones showing your agency's number, and every callback routes to whoever's covering.

Explore →](https://www.qliqsoft.com/feature/caller-id-masking/)[

### GPS Safety Alerting

Location awareness and distress alerts for clinicians working alone in the field, because they're your patients too.

Explore →](https://www.qliqsoft.com/feature/visit-path/)[

### HIPAA-Compliant Camera

Wound photos and paperwork captured in-app, encrypted, never in the camera roll, uploaded to the record.

Explore →](https://www.qliqsoft.com/feature/hipaa-compliant-camera/)

Inside the app

## Feature-rich for care team collaboration.

Features rotate automatically, or tap any box to jump there. The tools nurses actually use between visits, straight from the app.

Q QliqCHAT HIPAA

![Unlimited groups and messaging in QliqCHAT](https://www.qliqsoft.com/assets/product/qliqchat/groups.031aa43a24.png)

The design principle

## The number belongs to the care team, not the clinician.

Caller ID masking, on-call scheduling, and routing aren't three features, they're one continuity system. Calls go out under your agency's number; replies come back to the team, routed to whoever is covering. A nurse can be off, asleep, or on vacation, and the patient's 9 PM text still gets answered.

-   ✓ Outbound calls masked with your agency's number, personal cells stay private
-   ✓ Inbound calls and texts route via the live on-call schedule, never to an off-duty phone
-   ✓ The covering clinician opens the Patient-Centered Group Chat and inherits full context
-   ✓ Every exchange lands in the thread, and the thread lands in the EMR

"An unanswered text isn't a missed message. In our world it's an adverse event waiting to happen." Chief Clinical Officer

The 9 PM text, answered anyway

Patient texts "the number" at 9:04 PM AGENCY LINE, NOT A CELL

Nurse Patrice, off duty tonight NOT DISTURBED

Routed via on-call schedule RN BROOKS · ON TONIGHT

Context from patient thread FULL HISTORY INHERITED

Reply time 4 MINUTES

Better together

## QliqCHAT is where Quincy's escalations land.

Quincy engages patients and families; when a scored check-in crosses a threshold, the escalation arrives in QliqCHAT, in the patient's thread, with the AI voice agents routing after-hours calls by the same on-call schedule. One platform, no gaps.

[Quincy (Patient Engagement) →](https://www.qliqsoft.com/solutions/quincy-digital-engagement-platform/) [AI Voice Agents →](https://www.qliqsoft.com/platform/ai-voice-agents/) [See the whole platform →](https://www.qliqsoft.com/#platform)

Built for your world

## How care-at-home teams run on QliqCHAT

[Home Health](https://www.qliqsoft.com/industries/home-health-communication-workflow-platform/) [Hospice & Palliative](https://www.qliqsoft.com/industries/hospice-communication-workflow-platform/) [Home Care](https://www.qliqsoft.com/industries/home-care-communication-workflow-platform/) [Home Infusion](https://www.qliqsoft.com/industries/home-infusion/) [Specialty Pharmacy](https://www.qliqsoft.com/industries/specialty-pharmacy/)

SOC 2 Type II Attested · HIPAA Compliant · BAA Included

The actual product

## Real screenshots. Shipping since 2011.

Not a concept render: this is QliqCHAT as your team would install it today, from the App Store or Google Play.

![QliqCHAT secure group messaging](https://www.qliqsoft.com/assets/images/69178b30d5e64a199070a212_qliqchat-Groups.031aa43a24.png) ![Snap to PDF document capture in QliqCHAT](https://www.qliqsoft.com/assets/images/6917a02bbfbbd4546b92c283_QliqCHAT-Snap-to-PDF.d78612b2d5.png) ![Message priority flags in QliqCHAT](https://www.qliqsoft.com/assets/images/69178b304539a98178eecf80_qliqchat-Priority-Flags.6a5124639c.png) ![Request acknowledgment in QliqCHAT](https://www.qliqsoft.com/assets/images/691797093a1427bc9ff6e27d_QliqCHAT-Acknowledgment.0350813956.png)

[![Download QliqCHAT on the App Store](https://www.qliqsoft.com/assets/images/63fe226ca8526972d3d86291_App-store-buttons-02.4acfc54150.webp)](https://apps.apple.com/us/app/qliqchat/id1520485466) [![Get QliqCHAT on Google Play](https://www.qliqsoft.com/assets/images/63fe226b25db9f07b410b106_App-store-buttons-01.7f1ceb84ba.webp)](https://play.google.com/store/apps/details?id=com.qliqsoft.qliqchat) [Shipping continuously: read the release notes →](https://www.qliqsoft.com/product-release-notes/)

## See your team in sync.

In a 30-minute demo we'll map QliqCHAT to your team's day, threads, escalations, on-call, and the EMR sync, and show you where the phone tag ends.

[Start with Secure Texting](https://www.qliqsoft.com/solutions/hipaa-compliant-texting/)

Trusted by 1,000+ healthcare organizations since 2011