Hospice Solution Features & Benefits
Feature
What it Enables
Hospice-Specific Benefit
Secure Team Messaging
Real-time communication across roles
Reduces phone tag and delays between staff members
Patient- and Team-Based Group Chats
Centralized communication
Maintains context across shifts and disciplines
Mobile-first access
Communication from anywhere
Supports clinicians and staff working in homes and facilities
Secure Family messaging
HIPAA-compliant family communication
Reduces inbound calls while improving family experience
Feature
What it Enables
Hospice-Specific Benefit
IDG Documentation Capture
Structured inputs across roles
Reduces manual documentation and missed updates
Automated IDG summaries
Pre-meeting reports
Saves prep time and improves meeting efficiency
“Review Needed” tagging
Patient-level prioritization
Focuses IDG time on high-risk or complex cases
Pharmacy / script-change workflow
Streamlined approvals
Reduces delays in medication changes
Feature
What it Enables
Hospice-Specific Benefit
Automated Bereavement Workflows
Scheduled outreach timelines
Supports CMS-aligned follow-up without manual tracking
Centralized outreach visibility
One view of family contact
Ensures no family is missed
Compassionate messaging templates
Consistent communication
Maintains quality and tone across staff
Family Engagement Tracking
Activity logging
Improves compliance documentation
Feature
What it Enables
Hospice-Specific Benefit
Symptom Escalation Routing
Structure triage paths
Identifies issues before ED visits occur
Volunteer Encounter Forms
Non-clinical observations captured
Surfaces early warning signs often missed
Between-Visit Monitoring
Ongoing visibillity
Reduces reactive care
Educational Content Delivery
Family Guidance
Supports appropriate decision-making
Feature
What it Enables
What it Enables
On-call scheduling visibility
Clear coverage awareness
Reduces after-hours confusion
Volunteer Encounter Forms
Location context
Improves coordination across visits
SOS Safety Tools
Emergency Alerts
Protects staff working alonge
GPS Context (as applicable)
Location-based awareness
Improves response and safety support
Feature
What it Enables
Hospice-Specific Benefit
HIPAA-Compliant Architecture
Secure Communication
Replaces personal texting and shadow IT
Role-based access controls
Permission Management
Supports volunteers and non-clinical roles safely
Secure Mobile Data Handling
Protected PHI
Reduces compliance risk
Centralized Admin Controls
Governance at scale
Supports multi-team and enterprise environments
