# Physician On-Call Scheduling Software | QliqSOFT

> Live on-call schedules everyone can see and everything can route by: escalations, masked-number callbacks, and AI voice transfers reach whoever is on.

[Platform](https://www.qliqsoft.com/platform/) / [QliqCHAT](https://www.qliqsoft.com/solutions/qliqchat/) / On-Call Scheduling

# Physician On-Call Scheduling Software

Who’s on tonight? *The system knows.*

Live on-call schedules everyone can see, and that everything can route by. Escalations, masked-number callbacks, and AI voice transfers all reach whoever is actually on, so after-hours coverage stops depending on a laminated sheet.

[HIPAA COMPLIANT](https://www.qliqsoft.com/security/) [SOC 2 TYPE II](https://www.qliqsoft.com/security/)

[Book a demo](https://www.qliqsoft.com/request-demo/) [How it works](https://www.qliqsoft.com/feature/physician-on-call-scheduling-software/#how)

Tonight's on-call, live

Intake / Admissions J. ALVAREZ ✓

RN Triage S. OKAFOR ✓

Clinical Manager D. BROOKS ✓

AI voice agent routing USES THIS SCHEDULE

Masked-number callbacks ROUTE HERE TOO

How it works

## One schedule, honored by everything.

1

### Build the schedule

Departments, rotations, and swaps managed in QliqCHAT, visible to everyone, current always.

2

### Everything routes by it

Escalations, caller ID masked callbacks, and AI voice agents all consult the live schedule to find who's actually available.

3

### Coverage is provable

Every routed contact is logged, evidence of your after-hours capability, on the record.

Why it matters

## The schedule is only useful if things route by it.

Most on-call schedules are documents. Yours becomes infrastructure: the single source of truth that your phones, your escalations, and your AI agents all obey.

-   ✓ Anyone can see who's on, any department, any time; no more calling the wrong person at 2 AM
-   ✓ AI voice agents route after-hours callers to the on-call expert who can actually schedule the visit
-   ✓ Masked-number callbacks land on the covering clinician, never an off-duty phone
-   ✓ Swaps and changes propagate instantly, the routing is always as current as the schedule

"We stopped asking 'who's on call?' The system answers before anyone has to." Director of Operations

After hours, before & after

Finding the on-call clinician PHONE TREE → AUTO-ROUTED

Schedule accuracy LAMINATED SHEET → LIVE, ALWAYS

Referral at 6 PM Friday VOICEMAIL → ON-CALL INTAKE, CONNECTED

Proof of 24/7 coverage ASSERTED → LOGGED

Part of QliqCHAT

## One capability of a connected system.

[Secure Staff Texting](https://www.qliqsoft.com/solutions/hipaa-compliant-texting/) [Patient-Centered Group Chats](https://www.qliqsoft.com/feature/patient-centered-chats/) [IDG Channel](https://www.qliqsoft.com/feature/idg-communication-channel/) [Caller ID Masking](https://www.qliqsoft.com/feature/caller-id-masking/) [GPS Safety Alerting](https://www.qliqsoft.com/feature/visit-path/) [See all of QliqCHAT →](https://www.qliqsoft.com/solutions/qliqchat/)

Used across home-based care

## Thirty minutes, on-call scheduling, live in the product.

[Home Health](https://www.qliqsoft.com/industries/home-health-communication-workflow-platform/) [Hospice & Palliative](https://www.qliqsoft.com/industries/hospice-communication-workflow-platform/) [Home Care](https://www.qliqsoft.com/industries/home-care-communication-workflow-platform/) [Home Infusion](https://www.qliqsoft.com/industries/home-infusion/) [Specialty Pharmacy](https://www.qliqsoft.com/industries/specialty-pharmacy/)

Common questions

## On-Call Scheduling, answered.

**Can different departments have different schedules?**

Yes, build schedules per department or role (intake, triage, clinical management), each independently routable.

**How do AI voice agents use the schedule?**

When an after-hours caller needs a human, the agent checks the live schedule and connects them to the available on-call expert, with the captured context handed over.

**What if someone swaps a shift last minute?**

The schedule updates in QliqCHAT and all routing follows immediately, no re-configuration.

## Turn your schedule into infrastructure.

See live on-call schedules routing calls, texts, and escalations to whoever is actually on.

[Book a demo](https://www.qliqsoft.com/request-demo/) [Explore all of QliqCHAT](https://www.qliqsoft.com/solutions/qliqchat/)

Trusted by 1,000+ healthcare organizations since 2011