May 24, 2016 1 COMMENT

How Secure Texting will change patient-doctor relationship

Everyone is using multiple instant messaging apps these days. People around the world are embracing the idea of this quick, and easy way of communication with the health care provider. But, when it is linked […]

April 5, 2016 0 COMMENTS

Are Smartphones and Texting Helpful During Ransomware Attacks?

Ransomware is back with a vengeance -this time attacking healthcare facilities who have important patient data which they cannot afford to lose. Hospitals need patient data quickly without which patient care can become difficult or […]

March 23, 2016 0 COMMENTS

Introducing OnCall Scheduling from QliqSOFT

Qliq secure mobile messaging offers the OnCall Scheduling add-on feature, which allows doctors and nurses to view who is on-call in any department right from the Qliq app. Key Features of OnCall Scheduling: Instantly message […]

March 23, 2016 0 COMMENTS

The Role of Secure Texting in Patient Communication

Healthcare providers of every scale and specialization are all faced with the same challenge of providing patients with the direct communication they now demand while at the same time remaining HIPAA and HITECH compliant. Additionally, […]

October 13, 2015 0 COMMENTS

HIPAA Data Breaches: Bad Technology or Bad Training?

As regular readers of the qliqSOFT blog are now aware, the HIPAA Omnibus changes have been in effect for just over two weeks. In the wake of the September 23 compliance deadline, HIPAA compliance should […]

June 25, 2015 0 COMMENTS

How to Achieve Security While Helping Care Teams to Communicate More Effectively

There is high demand amongst healthcare providers to use text messaging as a fast, convenient way to communicate and collaborate with colleagues. With a service area spanning more than 20,000 square miles, Community Hospice of […]

April 15, 2015 0 COMMENTS

Common Questions on Secure Texting

How is this all secure? The most secure approach for texting is to have many layers of security that protect your health information. Public-Private Key Encryption One of the most important aspects of qliqCONNECT security […]

April 12, 2015 0 COMMENTS

5 Essential Considerations when Switching from Pagers to Secure Texting

Pagers, who cares? Aren’t they extinct like those humpback Television sets? Why am I talking about this antiquated communication device in the era of Google Glass? Even though businesses by and large have ditched pagers, […]

March 17, 2015 0 COMMENTS

Security “Blues” Play Again for Healthcare

In the wake of a second massive cyber attack and personal information breach by another Blue Cross Blue Shield health insurance company, healthcare organizations all over the country are scrambling to put systems in place […]

March 12, 2015 0 COMMENTS

5 Steps for Successful Secure Texting

You’ve been leading the charge toward HIPAA-compliant secure texting. Now is the time to plan the steps for a successful implementation. To help you do this, we’ve come up with our top 5 tips to […]

October 6, 2014 0 COMMENTS

HIPAA Risk Assessment: Don’t Skip Mobile

Think You Don’t Have a Mobile Provider? Think Again. Your hospital system or eligible provider’s office doesn’t supply mobile devices to its staff or pay for technology solutions like standard mobile data and SMS texting […]

September 2, 2014 0 COMMENTS

Best practices in protecting PHI in the Cloud

The recent HIPAA breach reports with CHS and Cedar Sinai are enough to keep healthcare CIOs and Security Officers awake at night.  Such events push healthcare organizations into reactive mode and concerned about their potential […]

June 11, 2014 0 COMMENTS

What are the essential requirements of a healthcare secure texting app?

The short answer: security, HIPAA compliance, and usability. At qliqSOFT we are constantly engaging in an open dialogue with industry experts and customers to discover new ways in which qliqCONNECT can help providers send secure […]

May 8, 2014 0 COMMENTS

Heartbleed, Internet Explorer Bug and HIPAA Security

Three weeks ago Internet users were notified en masse that a security vulnerability had been discovered in OpenSSL, a widely-used piece of open-source software that helps securely transport information around the web. The so-called Heartbleed […]

April 29, 2014 0 COMMENTS

The Concentra HIPAA Breach and Mobile Device Encryption

In a story covered on about HIPAA Breach in Healthcare IT News this week, the HHS Office for Civil Rights settled with two organizations for just under a combined $2 million this week after it […]

January 21, 2014 0 COMMENTS

Make 2014 the Year of the Security Risk Assessment

Given what many called a banner year in healthcare data breaches, many industry professionals were happy to bid 2013 adieu. From the massive Advocate data breach to the Affinity Health Plan photocopier breach, healthcare executives […]

November 2, 2013 0 COMMENTS

The Role of Communication in a New Healthcare World

“There’s no billing code for email,” a Chicago-based primary care physician friend of mine confided in me a few weeks ago, “but Washington is slowly changing that.” To her first point, my friend is dead […]

October 2, 2013 0 COMMENTS

Remote Data Wipe and Lock Software: Critical to Compliance

It has happened to all of us. Whether at home, at the office, or in the back seat of taxi cab, we have all misplaced our phone at one point or another. Luckily, most of […]

September 23, 2013 0 COMMENTS

The True Cost of a HIPAA Breach

Another week, another data breach. On September 10th, healthcare behemoth Kaiser Permanente sent out a letter to 670 patients, notifying them that their PHI had been impermissibly emailed out of network. But in light of […]

September 20, 2013 0 COMMENTS

OCR, Affinity Health Plan Reach Settlement on Photocopier Breach Case

n a week including several high profile HIPAA breach incidents and settlements, the Department of Health and Human Services announced the biggest one of all: a settlement agreement with Affinity Health Plan stemming from an […]

September 18, 2013 0 COMMENTS

HIPAA Omnibus Changes – Just One Week Left

One week. That’s all that remains between now and September 23rd, the date at which the HIPAA Omnibus regulations go into effect. Covered entities under the law should have already completed most of the long […]

September 13, 2013 0 COMMENTS

Advocate Data Breach: The $1 Billion Lawsuit?

As covered in our blog last week, Advocate Health Care, a large Chicago-based health system, reported a data breach at one of its subsidiaries in which the theft of four laptops led to over four […]

September 7, 2013 0 COMMENTS

Five Essential Considerations in Choosing a Secure Text Messaging Service

It’s crunch time. With just over two weeks until the Sept 23rd HIPAA Omnibus deadline, as the CIO of healthcare provider facility you’ve come to discover that a number of your physician and nurse providers […]

September 5, 2013 0 COMMENTS

Advocate Data Breach – Different Year, Same Encryption Problems

In many respects, it has been The Summer of The Data Breach. HHS brought down the hammer on Wellpoint, fining the insurer $1.7 million after discovering the impermissible disclosure of over 600,000 patient records through […]

August 28, 2013 0 COMMENTS

The Role of Peer-to-Peer Encryption in the HIPAA Omnibus Era

It’s every compliance officer’s worst nightmare. You’re sitting at your desk on a weekday afternoon, perhaps catching up on the latest posts on the qliqSOFT blog, when all of a sudden your CIO calls you […]

August 22, 2013 0 COMMENTS

HIPAA Compliance Webinar – And the Survey Says!…Lack of Risk Assessments

Last week a collection of CIOs and chief compliance officers came together virtually to listen to qliqSOFT’s compliance webinar, “Last Minute HIPAA Omnibus Compliance Tips.” During the session, I presented the new regulations that potentially […]

August 13, 2013 1 COMMENT

OHSU Data Breach: Where Health IT is lacking

n an interesting piece posted over the weekend at The Health Care Blog, Dr. David Do described a recent reported data breach by the Oregon Health & Science University. The event, which was reported to […]

August 6, 2013 0 COMMENTS

The HIPAA Audit Program, Part 3

In Part 2 of this three part series, we took a deep look into the preliminary HIPAA Audit findings and observed the most common infractions identified by OCR. Specifically, security gaps accounted for the majority […]

July 31, 2013 0 COMMENTS

HIPAA compliance webinar

Waiting until the last minute to comply with the HIPAA Omnibus regulations? Don’t worry, you aren’t alone. In an upcoming webinar on August 14th from 1-2 PM EST, I will be going over the most […]

July 21, 2013 0 COMMENTS

The HIPAA Audit Program, Part 2

In Part 1 of this series, we examined the purpose and general background of the HIPAA Audit Program. In this second part of the series, we will take an in-depth  look into the HIPAA Audit findings to […]

July 12, 2013 0 COMMENTS

HIPAA Breach Alert: WellPoint fined $1.7M

In what is believed to be one of the larger HIPAA breach settlements in recent memory, health insurer WellPoint has agreed to settle with HHS for $1.7M stemming from a 2009 and 2010 incident where […]

July 9, 2013 0 COMMENTS

The HIPAA Audit Program, Part 1

As many CIOs or Compliance Officers can attest, it’s impossible to attend a healthcare privacy or security conference these days without running into Leon Rodriguez. Rodriguez, the Director of OCR/HHS, gives the same presentation at […]

June 26, 2013 0 COMMENTS

Breaches and the HIPAA/HITECH Omnibus Deadline

90 days. That’s all the time healthcare organizations have between now and the September 23 HIPAA Omnibus compliance date. Understandably, most healthcare compliance officers are focusing on the major changes spelled out in the regulations: […]

June 22, 2013 0 COMMENTS

Cloud Computing and Conduits

When Congress passed HIPAA back in 1996, the Internet was in its infancy. What we now know today as Google was a mere graduate program research project. “Going online” more often than not required a […]

June 17, 2013 0 COMMENTS

Carefully Considering the Risks of a BYOD Policy in Healthcare

“My friend’s company lets her use her phone at work,” a resident tells you. “Find a way to make it work,” mutters your facility administrator while keeping his eyes glued to his iPhone. Whether they […]

February 12, 2013 0 COMMENTS

Secure Texting to Facilitate Realtime Health Record Sharing

Of Interest to: Healthcare professionals who visit patients in at home or at a private medical facility, Front Office Staff, Billing Departments/Services.   Problem: It is estimated that doctors in the U.S. leave approximately $125 […]

December 5, 2012 0 COMMENTS

All secure messaging solutions are not created equal – Part 2 of 3

In the first part of this series, Secure Texting can be more than just securing messages, we discussed the key features (quick messaging, conversation threads, and required acknowledgement) of a secure messaging application that makes […]

November 20, 2012 1 COMMENT

Secure Texting can be more than just securing messages – Part 1 of 3

In today’s changing healthcare environment, secure and easy communication is critical. Instead of worrying about the risks of HIPAA compliance with SMS texting, secure texting apps are being adopted by more and more providers. These applications […]

November 7, 2012 0 COMMENTS

Are smartphones and texting helpful in disasters?

Technology is so pervasive in our society that when a disaster strikes the system failures affect every aspect of our lives; including our ability to receive appropriate medical treatment. Hurricane Sandy is a perfect example […]

October 29, 2012 0 COMMENTS

Key considerations for a secure messaging app for smartphones

I have been involved in security and communication for long enough to recognize some inherent challenges associated with secure messaging app for smartphones. Let me start of with the three main considerations – reliable timely […]

October 24, 2012 0 COMMENTS

Why risk HIPAA violation for texting, when compliance is free?

HIPAA violations, the bane of Healthcare IT specialists around the country, are a large problem for many doctors, nurses, and healthcare administrators. Physicians find it easy to communicate with texting, but the vulnerability of these […]

October 15, 2012 0 COMMENTS

Everyone needs a better communication tool in healthcare

Communication in a medical practice is essential to the patient care, patient satisfaction and productivity of the healthcare personnel. Within all healthcare environments, there should be an active communication between all personnel, not just between […]

September 13, 2012 1 COMMENT

Is SMS HIPAA compliant?

Over the last 4 months I have given close to 200 demos of our secure messaging application, qliqConnect, to a variety of organizations, ranging from solo practices to large health systems… and just about everything […]

August 30, 2012 0 COMMENTS

Texting? Weigh your options

For the healthcare professional, texting represents a simple choice between doing either what is immediate but risky, or what is deliberate yet secure. Expressing it any other way is overcomplicating the issue.
 SMS text messaging […]