QliqCONNECT for Android - App Availability

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May 20, 2021
Person using phone

QliqCONNECT for Android is currently unavailable for download from Google Play. The issue involves our GPS-based time and location reporting feature known as Visit Path.The QliqSOFT development team is working diligently with Google to correct the issue and reinstate the app. 

What You Need to Know

Products Impacted:

•    QliqCONNECT for Android

(new installations only)


Products NOT Impacted: 

•    Virtual Visits

•    Video Calls

•    Chatbots

•    Quincy API

•    Secure Messaging API

•    User Management API

•    OnCall Scheduling

•    QliqCONNECT for Mac

•    QliqCONNECT for Windows

•    QliqCONNECT for iPhone/iPad

•    QliqDIRECT

•    QliqSTOR


Customers who already have the app installed on their Android device will not experience issues and can continue to use the app as they normally would. However, new users or anyone who deletes the app from their Android device will not be able to download and install the app until this issue has been resolved.


We appreciate your patience in this matter and will continue to provide updates as they become available. Should you have any questions, please feel free to contact your Customer Success Manager or email support@qliqsoft.com.


The Author
Dante Hernandez

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